Alexis Kostinek
Raleigh,NC
Summary
Dynamic professional with a strong background in customer service and relationship building, honed at Chase Bank. Proven ability to foster client satisfaction through exceptional communication and analytical thinking. Adept at cash management and creative problem-solving, consistently delivering results and enhancing customer experiences. Committed to maintaining compliance and trust in all interactions.
Overview
6
6
years of professional experience
Work History
Banker
Chase Bank
06.2022 - Current
- Assisted customers with setting up or closing accounts, account maintenance, and signing up for new services.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
- Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
- Have training in LOA(lead operations), policy procedures, relationship banker and some private client banker workshops/trainings.
Elementary School Teacher
Fidelis
01.2021 - 06.2022
- Created lesson plans to correlate with state curriculum standards and devised educational programs to meet educational objectives.
- Evaluated and assessed student progress regularly, providing constructive feedback and adapting teaching methods accordingly.
- Established open communication and positive relationships with students, parents, peers, and administrative staff.
- Established a positive classroom environment through effective classroom management strategies, fostering respect and cooperation among students.
Special Education Paraprofessional
Reedsburg School District
07.2020 - 01.2021
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Maintained positive attitude and affirmatively communicated with each student.
Business Sales Consultant
Lands End
03.2019 - 07.2020
- Delivered post-sale support by addressing issues promptly and ensuring client satisfaction, nurturing long-term business relationships.
- Attained expert knowledge of product offerings through regular training sessions and self-directed learning, enabling persuasive communication with potential customers.
- Built long-lasting relationships with clients by providing exceptional customer service and understanding their unique business requirements.
Education
Bachelor of Arts - Elementary Education
Western Governors University
Salt Lake City, UT06-2022
Skills
- Customer service
- Creative thinking
- Cash management
- Product promotion
- Goal planning
- Relationship building
- Analytical thinking
- Self-motivated nature
- Documentation skills
Timeline
Banker
Chase Bank
06.2022 - Current
Elementary School Teacher
Fidelis
01.2021 - 06.2022
Special Education Paraprofessional
Reedsburg School District
07.2020 - 01.2021
Business Sales Consultant
Lands End
03.2019 - 07.2020
Bachelor of Arts - Elementary Education
Western Governors University
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