Alexis Kuhn
Ford City,PA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
3
3
years of professional experience
Work History
Night Manager
Subway
09.2023 - Current
- Resolved customer complaints promptly and professionally to maintain satisfaction.
- Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
- Trained and mentored new and existing staff to achieve best practices.
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
Cook
Pizza Hut
02.2021 - 05.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
Education
High School Diploma -
West De Pere High School
De Pere, WI05.2022
Skills
- Customer Service Process Improvement
- Trend Tracking
- Health Code Requirements
- Assignment Delegation
- Coupon Handling
- Store Opening and Closing
- Guest Assistance
- Shelf Restocking
Timeline
Night Manager
Subway
09.2023 - Current
Cook
Pizza Hut
02.2021 - 05.2022
High School Diploma -
West De Pere High School
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