Alexis Leichtle
Green Bay,WI
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
10
10
years of professional experience
Work History
Order Fulfillment Associate
Penzeys Spices
Wauwatosa, Wisconsin
08.2025 - 01.2026
- Improved pick rates by optimizing routes within the warehouse, reducing travel time between product locations.
- Adhered to quality control standards for each order, ensuring that customers received products meeting their expectations.
- Ensured inventory accuracy through consistent cycle counting and properly documenting discrepancies.
Machine Operator Assistant
Penzeys Spices
Wauwatosa, Wisconsin
01.2024 - 05.2024
- Fostered a positive work environment through effective communication, willingness to learn from others, and consistently displaying a strong work ethic.
- Demonstrated adaptability by quickly learning new machinery operation protocols as required in response to changing job assignments or responsibilities.
- Supported team productivity with efficient material handling, ensuring timely delivery of raw materials for processing.
Barista
Daily Buzz Espresso Bar
Green Bay, Wisconsin
09.2022 - 12.2022
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs, in a fast-paced environment.
- Specialty drink preparation with great detail and consistency.
- Utilized specific commercial equipment, practicing food safety standards.
Sales Associate
Bayside Garden Center
Bayside, Wisconsin
06.2022 - 08.2022
- Extensive product knowledge, maintained visual appeal of merchandise.
- Built relationships with customers to encourage repeat business.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Lifeguard
Cedarburg Outdoor Pool
Cedarburg, Wisconsin
06.2019 - 08.2022
- Supervised the safety of swimmers; enforcing rules & regulations.
- Demonstrated quick decision-making abilities and responded to emergency situations in a timely, efficient manner.
- Maintained proficiency in first responder skills: First Aid and CPR.
Sales Associate
Allen Edmonds Shoe Outlet
Brookfield, Wisconsin
06.2016 - 08.2019
- Utilized POS system for inventory control & processing sales.
- Processed online orders for direct shipment to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
History Major
UW Milwaukee
History Major
UW Green Bay
Skills
- Collaborative team member
- Customer Service
- Excellent Oral & Written Communication
- Warehouse operations
- Packing expertise
- Workload prioritization
- Customer service
- Cash handling
- POS systems
- Customer complaint resolution
- Strong work ethic
- Reliability and punctuality
- Cross-selling products
- Fast learner
Timeline
Order Fulfillment Associate
Penzeys Spices
08.2025 - 01.2026
Machine Operator Assistant
Penzeys Spices
01.2024 - 05.2024
Barista
Daily Buzz Espresso Bar
09.2022 - 12.2022
Sales Associate
Bayside Garden Center
06.2022 - 08.2022
Lifeguard
Cedarburg Outdoor Pool
06.2019 - 08.2022
Sales Associate
Allen Edmonds Shoe Outlet
06.2016 - 08.2019
History Major
UW Milwaukee
History Major
UW Green Bay