Detail-oriented professional with strong customer service skills. Experienced in order fulfillment and inventory management, consistently meeting productivity goals while enhancing customer satisfaction.
Overview
4
4
years of professional experience
Work History
Online Order Distribution and picker
Walmart
Canton
10.2022 - Current
Picked and organized merchandise for customer orders in a fast-paced environment.
Maintained accurate inventory levels using handheld scanners and warehouse management systems.
Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
Executed picking tasks according to order specifications while meeting daily productivity requirements.
Assisted with customer requests and answered questions to improve satisfaction.
Worked with cross-functional teams to achieve goals.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Assisted customers with inquiries, providing accurate product information and support.
Resolved customer complaints by actively listening and offering appropriate solutions.