Alexis Lucio
San Antonio,United States
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends, and regulatory requirements for industry operations. A talented leader with an analytical approach to business planning and day-to-day problem-solving.
Overview
9
9
years of professional experience
Work History
Manager
Daddy O's Cocina
03.2019 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Communicated clearly with employees, suppliers, and stakeholders to keep everyone on the same page and working toward established business goals.
- Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Cashier
Daddy O's Cocina
03.2016 - 03.2019
- Operated cash register for cash, check, and credit card transactions with excellent accuracy.
- Assisted customers with returns, refunds, and resolving transaction issues.
- Counted money in cash drawers at the beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
BBA - Business Administration And Management
The University of Texas At San Antonio
05.2024
Associate of Arts - Business Administration
Northwest Vista
San Antonio, TX06.2022
Skills
- Punctual and reliable
- Professional and Courteous
- Proficient in Microsoft Word & Excel
- Attention to Detail
- Multitasking Abilities
- Organizational Skills
- SQL analytics
Timeline
Manager
Daddy O's Cocina
03.2019 - Current
Cashier
Daddy O's Cocina
03.2016 - 03.2019
BBA - Business Administration And Management
The University of Texas At San Antonio
Associate of Arts - Business Administration
Northwest Vista
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