CECILIA HARO SANDOVAL
Stockton,US
Summary
Assisted in daily operations as a medical assistant and receptionist with over 12 years in health care. Supported team objectives by managing multiple tasks while maintaining a positive demeanor. Contributed to team success by accepting additional responsibilities as needed.
Overview
22
22
years of professional experience
Work History
Medical Receptionist
Community Medical Centers - Channel
Stockton, CA
03.2014 - Current
- Managed patient scheduling, check-in, check-out, and billing payments to enhance operational efficiency.
- Documented patient medical records, case histories, and insurance details for seamless appointment processing.
- Performed front-office duties with precision in a medical database environment.
- Handled patient inquiries through phone calls and messages to ensure prompt communication.
- Organized patient files to streamline workflows and improve access to information.
- Checked patient insurance, demographic, and health history to keep information current.
- Reduced no-shows by implementing appointment reminder system through phone calls or text messages.
Lead Counter Helper
Panda Express
Merced, CA
04.2004 - 10.2012
- Resolved shortages by reconciling receipt totals with cash and credit payments.
- Utilized a precise cash register to accurately process daily customer payments.
- Upheld hygiene standards by cleaning kitchen areas and food preparation equipment.
- Provided excellent guest experience through personal greetings and order taking.
- Achieved high customer satisfaction through diligent serving, cleaning, and stocking duties.
Education
Medical assistant -
Merced College
Merced, CA01.2009
High School - undefined
Atwater High School
Atwater, CA01.2005
Skills
Telephone etiquette
Front desk operations
Appointment scheduling
Patient registration
HIPAA compliance
Insurance verification
Payment collection
Reminder calls
Documentation
Co-payment collection
Adaptable and flexible
Epic systems
EHR software
Punctual reliable
Languages
Spanish
Native or Bilingual
Timeline
Medical Receptionist
Community Medical Centers - Channel
03.2014 - Current
Lead Counter Helper
Panda Express
04.2004 - 10.2012
High School - undefined
Atwater High School
Medical assistant -
Merced College