Alexis Lugo
Modesto,CA
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
10
10
years of professional experience
Work History
Buyer's Assistant
Kingspan Insulated Panels
Modesto
03.2025 - Current
- Streamlined purchasing processes for increased efficiency and cost savings through meticulous organization and attention to detail.
- Managed purchase orders from initiation to completion, ensuring accurate documentation and recordkeeping.
- Processed purchase orders and invoices in accordance with company procedures.
Front Desk Administrator
Kingspan Insulated Panels
Modesto, CA
03.2025 - Current
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Coordinated scheduling and appointment management for staff and clients, optimizing daily workflows
- Enhanced customer satisfaction by promptly addressing inquiries and resolving concerns at the front desk.
- Provided administrative support to various departments, contributing to overall company efficiency.
Front Desk Receptionist
Modesto Door and Window
Modesto, CA
03.2018 - 03.2025
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled appointments accurately, reducing conflicts or double bookings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
- Completed filing for vendors and customers to keep records updated for easy retrieval.
- Confirmed appointments, communicated with clients, and updated client records.
Security Officer
CIS Security
Modesto, CA
06.2017 - 01.2018
- Completed full building and grounds patrols to spot and investigate concerns.
- Wrote detailed reports of all security breaches and investigations.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
Warehouse Material Handler
Allstarz Staffing
Sumner, WA
02.2015 - 08.2015
- Observed safety procedures and practices to prevent injury.
- Supported quality control efforts by inspecting incoming shipments for damage or inconsistencies with purchase orders.
- Maintained a clean and safe work environment by following safety protocols and conducting regular inspections.
- Maintained optimal stock levels by promptly restocking shelves upon receipt of new inventory deliveries.
- Responsible for loading and unloading material in efficiently matter.
Education
High School Diploma -
Foss High School
Tacoma, WA06.2014
Skills
- Customer Service
- Time Management
- Administrative Skills
- Telephone Etiquette
- Problem-solving skills
- Confidentiality handling
Timeline
Buyer's Assistant
Kingspan Insulated Panels
03.2025 - Current
Front Desk Administrator
Kingspan Insulated Panels
03.2025 - Current
Front Desk Receptionist
Modesto Door and Window
03.2018 - 03.2025
Security Officer
CIS Security
06.2017 - 01.2018
Warehouse Material Handler
Allstarz Staffing
02.2015 - 08.2015
High School Diploma -
Foss High School