ALEXIS MACLIN
CLEVELAND,OH
Summary
Compassionate and skilled clinical technician with experience in patient care, teamwork, and problem-solving. Known for delivering high-quality support and maintaining compliance through accurate documentation and collaboration with multidisciplinary teams.
Ethical and reliable professional with a strong foundation in patient care and direct support. Committed to enhancing client well-being through effective communication, time management, and adherence to best practices in caregiving.
Dedicated caregiver with expertise in patient care and emotional support. Proven ability to develop personalized care plans and monitor client progress effectively.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Clinical Technician
CLEVEVLAND CLINIC
Cleveland, OH
02.2025 - Current
- Conducted routine maintenance and troubleshooting on medical equipment to ensure optimal functionality.
- Assisted healthcare professionals in administering patient care procedures and monitoring vital signs.
- Documented patient information accurately using electronic health record systems to maintain compliance.
- Collaborated with multidisciplinary teams to streamline workflow processes and enhance patient outcomes.
Sales Associate
DTLR
Cleveland, OH
07.2024 - Current
- Facilitated customer transactions, ensuring smooth and efficient check-out processes.
- Enhanced product displays to attract customer attention and promote sales.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Trained new team members on sales techniques and store procedures to boost performance.
- Assisted in inventory management, conducting regular stock checks to ensure availability of products.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
DSP CAREGIVER
I Am Boundless
Cleveland, OH
02.2024 - 10.2025
- Implemented behavioral strategies to manage challenging situations effectively and compassionately.
- Trained new staff on caregiving techniques and company protocols to enhance service delivery.
- Advocated for client needs within multidisciplinary teams, ensuring holistic care approaches were employed.
- Maintained detailed documentation of client progress, daily activities, incidents, and relevant observations to ensure continuity of care across team members.
- Helped clients manage money, pay bills, and shop for groceries or personal items.
- Provided reliable transportation for clients to attend medical appointments, social outings, or other community-based events as needed.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Established trust-based relationships with clients by consistently demonstrating respect, empathy, reliability, and genuine concern for their wellbeing.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Demonstrated flexibility in adapting to changing client needs or scheduling requirements while maintaining a high level of professionalism at all times.
PCNA
UNVERSITY HOSPITAL
Cleveland, OH
10.2022 - 07.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
DSP CAREGIVER
VIAQEUST
Cleveland, OH
10.2024 - 02.2025
- Assisted individuals with daily living activities, promoting independence and enhancing quality of life.
- Developed personalized care plans in collaboration with families and healthcare professionals.
- Monitored client health and behavior, reporting changes to appropriate team members promptly.
- Provided emotional support and companionship, fostering positive relationships with clients.
- Maintained accurate documentation of care provided, ensuring compliance with organizational standards.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Managed medications for clients, ensuring proper dosages were taken on schedule and any side effects were promptly reported to healthcare professionals.
- Promoted healthy lifestyles for clients by assisting with meal planning, grocery shopping, and preparing nutritious meals.
STNA
Menorah Park Center For Senior Living
Beachwood, OH
06.2020 - 03.2023
- Provided direct patient care, assisting with daily living activities and ensuring comfort and safety.
- Monitored vital signs, reporting changes in patient conditions to nursing staff promptly.
- Collaborated with healthcare teams to develop individualized care plans for residents.
- Trained and mentored new staff on best practices in resident care and facility protocols.
- Assisted in recreational activities, promoting social engagement among residents to enhance well-being.
- Assisted with patient transfer and ambulation.
- Assisted patients in daily activities, promoting their independence and dignity.
- Kept accurate records of patients' care, condition, and progress.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Maintained accurate documentation of patient care, facilitating effective communication among healthcare team members.
Direct Care Worker
Phoenix Residential Services
MIDDLEBURG HEIGHTS OHIO
06.2017 - 08.2019
- Provided compassionate care to individuals with varying needs, ensuring comfort and safety.
- Assisted with daily living activities, promoting independence and dignity among residents.
- Developed individualized care plans in collaboration with healthcare professionals for optimal support.
- Trained and mentored junior staff on best practices for patient care and safety protocols.
- Monitored residents' physical and emotional well-being, documenting changes accurately for review.
- Implemented behavioral management strategies to enhance quality of life for residents with challenging behaviors.
- Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
- Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
- Maintained detailed records of patient progress, ensuring accurate information was readily available for healthcare providers and family members.
- Monitored and assisted residents through individual service plans.
Resident Assistant
Brookdale Assisted Living
RICHMOND HTS
10.2017 - 02.2018
- Facilitated daily living activities, enhancing resident comfort and quality of life.
- Developed and implemented engaging social programs to foster community interaction among residents.
- Monitored resident health and safety, promptly reporting any concerns to nursing staff.
- Collaborated with multidisciplinary teams to create personalized care plans for residents.
- Conducted regular assessments of resident needs, adjusting support strategies as necessary.
- Responded to room transfers, incident reports, and maintenance requests.
- Assisted residents in preparing for activity and social programs.
Dietary Assistant
Brookdale Assisted Living
RICHMOND HTS
09.2017 - 02.2018
- Assisted with meal preparation and service in compliance with dietary guidelines.
- Maintained cleanliness and organization of kitchen and dining areas to ensure safety standards.
- Collaborated with nutritionists to accommodate residents' dietary needs and preferences.
- Monitored inventory levels, ensuring timely ordering of food supplies and equipment.
- Trained new staff on food handling procedures and safety protocols for efficient operations.
- Implemented feedback mechanisms to improve meal quality and dining experiences for residents.
- Increased overall kitchen productivity by assisting with food preparation tasks such as chopping vegetables, assembling plates, and serving meals during peak hours.
Education
STNA CERTIFICATE -
HEART TO HEART STNA
Cleveland, OH08-2017
High School Diploma -
LIFE SKILLS CENTER OF CLEVELAND
Cleveland, OH06-2006
Skills
- Coagulation testing
- Patient care
- Specimen labeling
- Clinical documentation
- Inventory maintenance
- Data recording
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Personal hygiene assistance
- Transportation assistance
- Emotional support
- Disability awareness
- Nutrition monitoring
- Activity planning
- Healthcare coordination
- First aid and CPR
- Daily living assistance
- Special needs care
- Strong ethics
- Medication management
- Multitasking and organization
- Behavior redirection
- Elderly care
- HIPAA compliance
- Heavy lifting
- Documentation
- Client documentation
- Behavioral management
- ADL assistance
- Dressing assistance
- Bathing assistance
- Basic life support
- Ambulation assistance
- Vital signs monitoring
- Patient transfers
- Continuing education
- OSHA standards
- Nutrition support
- Safety measures
- Range of motion exercises
- Personal hygiene
- Fall prevention
- Toileting assistance
- Reliable team player
- Confidentiality
- Maintaining boundaries
- Electronic charting
- Documenting behaviors
- Patient relationship building
- Patient relations
- Collecting vital signs
- Safety precautions
- Responding to emergencies
- Healthcare ethics
- Feeding assistance expert
- Direct patient care
- Compassionate caregiver
- Light housekeeping
- Recording vital signs
- Preparing meals
- Patient assessments
- Patient lifting
Certification
- CNA - Certified Nurse Assistant
Languages
English
Full Professional
Timeline
Clinical Technician
CLEVEVLAND CLINIC
02.2025 - Current
DSP CAREGIVER
VIAQEUST
10.2024 - 02.2025
Sales Associate
DTLR
07.2024 - Current
DSP CAREGIVER
I Am Boundless
02.2024 - 10.2025
PCNA
UNVERSITY HOSPITAL
10.2022 - 07.2025
STNA
Menorah Park Center For Senior Living
06.2020 - 03.2023
Resident Assistant
Brookdale Assisted Living
10.2017 - 02.2018
Dietary Assistant
Brookdale Assisted Living
09.2017 - 02.2018
Direct Care Worker
Phoenix Residential Services
06.2017 - 08.2019
STNA CERTIFICATE -
HEART TO HEART STNA
High School Diploma -
LIFE SKILLS CENTER OF CLEVELAND