Alexis Manzano
Miami,FL
Summary
Proficient Computer Operator skilled at establishing controls and managing daily data jobs. Hardworking professional adept at correcting routine problems and escalating major concerns. Creative Marketing Manager with expertise in both online and direct mail marketing campaigns and strategy. Solid understanding of digital marketing and website analytics. Recognized for quickly understanding customer needs and consistently delivering timely and cost-effective solutions.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Driver
Uber
Miami, FL
07.2020 - Current
- Delivered goods and services to customers on time and in excellent condition.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
- Greeted customers and provided friendly customer service.
- Resolved customer complaints in a professional manner.
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
Customer Service Cashier
McDonald's
Hialeah, FL
05.2019 - 07.2020
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Maintained lists of resources helpful to clients.
Education
High School Diploma -
Miami Dade College
Miami, FL06-2021
Skills
- Passenger Assistance
- Customer Service
- Customer Complaint Resolution
- Business Development
- Marketing Campaign Management
- Social Media Marketing
- Digital Marketing
- Server Installations
- Hardware Configuration
- Computer Configurations
- Communication
- Computer Skills
- Multitasking
Certification
- Microsoft 365
Languages
English
Professional
Spanish
Native/ Bilingual
French
Elementary
Affiliations
- I am developing my own website to sell online.
References
References available upon request.
Timeline
Driver
Uber
07.2020 - Current
Customer Service Cashier
McDonald's
05.2019 - 07.2020
High School Diploma -
Miami Dade College