Alexis Mason
San Antonio,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Sales Agent Representative
GlowTouch
San Antonio, TX
01.2024 - Current
- Managed accounts receivable collections ensuring prompt payment from customers.
- Maintained strong relationships with existing clients by providing excellent customer service.
- Provided customers with product information and advice on selection, use, and care of products.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Answered inquiries from prospective customers regarding features of products and services offered.
Sales Consultant
181 south homes
San Antonio, TX
07.2022 - 11.2023
- Sales consultant selling manufactured homes
- Worked with fellow sales team members to achieve group targets.
- Listened to customers to understand needs and refer to optimal services.
- Greeted incoming customers and provided expert sales and service to drive revenue.
- Landed new customer accounts through consistent combination of perseverance, dedicated cold calling, and exceptional service.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Addressed customer questions and concerns regarding products and services.
Customer Service Representative
Ibex
San Antonio, TX
11.2020 - 07.2022
- I worked for ibex the campaign was called cash app took emails and helped with customers taxes
- The second campaign was Costco I took calls and assisted customers with delivery orders.took between 300-400 calls a day
Substitute Teacher
SOS Personnel
12.2016 - 05.2021
- Substitute teacher
- Provided classroom instruction outlined in teacher's lesson plans.
- Enforced classroom routines to keep students on schedule and operating at consistent level.
- Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
Customer Service Representative
Alorica Calling Center
San Antonio, TX
04.2019 - 02.2020
- I worked with alorica as a customer service representative for Costco taking calls and assistance customers with deliveries and online orders took between 300-400 calls a day
Unloader
Walmart
San Antonio, TX
04.2016 - 07.2017
- Unload truck stock merchandise
Iss custodial work
San Antonio, TX
03.2015 - 04.2016
- Clean offices and restrooms
Education
High school dimploma -
Victory Learning Center
San Antonio Tx08-2014
Skills
- Pallet Jack
- Retail sales
- Teaching
- Custodial Experience
- Customer Service
- Call Center
- Customer Support
- CSR
- Cold-calling
- Closing deals
- Upselling products
- Sales closing
- Product and Service Sales
- Inside and outside sales
Timeline
Sales Agent Representative
GlowTouch
01.2024 - Current
Sales Consultant
181 south homes
07.2022 - 11.2023
Customer Service Representative
Ibex
11.2020 - 07.2022
Customer Service Representative
Alorica Calling Center
04.2019 - 02.2020
Substitute Teacher
SOS Personnel
12.2016 - 05.2021
Unloader
Walmart
04.2016 - 07.2017
Iss custodial work
03.2015 - 04.2016
High school dimploma -
Victory Learning Center