Summary
Overview
Work History
Education
Skills
Timeline
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Alexis McCoy

Waukesha

Summary

Compassionate and dependable professional with experience in customer service and behavioral support, currently pursuing a Bachelor’s degree in Psychology. Skilled at customer service relations, remaining calm under pressure, and communicating effectively with diverse individuals.

Overview

3
3
years of post-secondary education
5
5
years of professional experience

Work History

Teller

Trustone Financial Credit Union
New Berlin
04.2026 - Current
  • Processed member transactions accurately and efficiently at Trustone Financial Credit Union.
  • Assisted members with account inquiries and provided exceptional customer service experiences.
  • Balanced cash drawer daily to ensure accuracy and prevent discrepancies.
  • Utilized banking software to manage account details and transaction records effectively.
  • Educated members on credit union products and services to enhance financial literacy.

Registered Behavior Technician

Caravel Autism Health
Pewaukee
02.2025 - 03.2026
  • Implemented individualized treatment plans for children with autism spectrum disorder.
  • Delivered direct support to children during therapy sessions and daily activities.
  • Assisted in data collection for tracking behavioral progress and treatment effectiveness.
  • Tracked data and monitored progress of students' goals and objectives.
  • Collaborated with multidisciplinary teams to discuss patient care strategies and interventions.

Barista

Caribou Coffee
New Berlin
10.2024 - 03.2025
  • Prepared and served coffee and beverages to customers efficiently.
  • Operated cash register and processed customer transactions accurately.
  • Maintained cleanliness and organization of workstations and customer areas.

Barista

Dunkin' Donuts
Waukesha
12.2023 - 09.2024
  • Prepared and served coffee and beverages to customers efficiently.
  • Engaged with customers to provide exceptional service and promote menu items.
  • Operated cash register and processed customer transactions accurately.
  • Maintained cleanliness and organization of workstations and customer areas.

Cashier

Goodwill Industries of Southeastern Wisconsin Inc.
Waukesha
11.2021 - 09.2023
  • Processed customer transactions with 100% accuracy and efficiency, ensuring a smooth checkout experience.
  • Operated cash register and securely handled diverse payment methods, maintaining transaction integrity.
  • Maintained clean and organized checkout areas to enhance shopping experience.
  • Collaborated with team members to restock merchandise, ensuring shelves were organized and well-stocked for customer accessibility.

Education

Bachelor of Arts - Psychology

Southern New Hampshire University
Hooksett, NH
09.2023 - 07.2026

Skills

  • Customer service
  • Cash handling
  • Team collaboration
  • Behavioral analysis
  • Data collection
  • Decision-making
  • Verbal and written communication
  • Time management
  • Microsoft Office
  • Clear communication

Timeline

Teller

Trustone Financial Credit Union
04.2026 - Current

Registered Behavior Technician

Caravel Autism Health
02.2025 - 03.2026

Barista

Caribou Coffee
10.2024 - 03.2025

Barista

Dunkin' Donuts
12.2023 - 09.2024

Bachelor of Arts - Psychology

Southern New Hampshire University
09.2023 - 07.2026

Cashier

Goodwill Industries of Southeastern Wisconsin Inc.
11.2021 - 09.2023
Alexis McCoy