ALEXIS MENDEZ
Plano,TX
Summary
Experienced business HR professional with a background in human resources, retail, and food service. Proven success as an HR Manager overseeing recruitment, compliance, and employee development initiatives. Previous roles strengthened operational support, customer service, and adaptability in fast-paced environments. Skilled in collaboration, process improvement, organization, and learning new systems. Seeking a growth-oriented role to apply leadership strengths and support effective workforce and organizational success.
Retail professional with robust background in driving sales and enhancing customer experiences. Known for strong team collaboration and adaptability to changing retail environments. Expertise in product knowledge and active listening, ensuring customer satisfaction and loyalty.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Petco
Plano, TX
12.2025 - Current
- Assisted customers in selecting products tailored to their pets' needs.
- Maintained inventory accuracy through regular stock checks and restocking procedures.
- Provided exceptional customer service, resolving inquiries and complaints efficiently.
- Trained new associates on sales techniques and product knowledge to enhance team performance.
- Executed setup of store layout according to new planograms.
HR Manager
+57
Dallas
09.2025 - 12.2025
- Implemented targeted recruitment strategies to attract and secure 16 qualified candidates within four months.
- Oversaw full-cycle recruitment processes, including sourcing, interviewing, and onboarding of candidates to meet organizational talent needs.
- Directed and supported the HR team with leadership and strategic guidance to enhance operational efficiency and foster collaboration.
- Ensured adherence to labor laws, regulatory standards, and company policies through consistent monitoring and compliance practices.
- Developed and executed employee training initiatives aimed at professional growth and skill development.
- Created systems to improve organizational human resources workflows and optimize team performance.
- Maintained a strategic approach to workforce planning by aligning HR activities with business objectives.
Sales Representative
Elite Generations
Dallas
06.2022 - 06.2024
- Assisted customers with product questions and checkout, maintaining a high level of professionalism.
- Resolved issues and supported returns/exchanges with a positive attitude.
- Met daily performance expectations while contributing to team goals.
Seasonal Associate
Walmart
Plano
05.2021 - 06.2022
- Worked effectively in a fast-paced environment while managing multiple tasks.
- Collaborated with team members and leadership to support daily operations.
- Demonstrated reliability by working flexible hours, including nights, weekends, and holidays.
- Adapted quickly to new systems and procedures.
Education
Bachelor of Science - Business Administration
University of Science And Arts of Oklahoma
Chickasaw, OH04-2025
Associate of Science - General Studies
Northeast Texas Community College
Mount Pleasant, TX04-2023
Skills
- Customer service & communication skills
- Problem-solving ability
- Analytics Skills
- Proactive and takes initiative and technical skills
- Microsoft Office
Accomplishments
- Employee of the Month Walmart 2021
- Training & Development Award +57 2025
Languages
Spanish
Native or Bilingual
Timeline
Retail Sales Associate
Petco
12.2025 - Current
HR Manager
+57
09.2025 - 12.2025
Sales Representative
Elite Generations
06.2022 - 06.2024
Seasonal Associate
Walmart
05.2021 - 06.2022
Bachelor of Science - Business Administration
University of Science And Arts of Oklahoma
Associate of Science - General Studies
Northeast Texas Community College