Alexis Mennefield
Decatur,GA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Driver
Uber
03.2011 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
Customer Service Agent
Concentrix
05.2022 - 06.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service.
- Addressed customer account discrepancies and concerns.
Phlebotomist
WellStar
04.2018 - 01.2019
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Education
High School Diploma -
George Washington High School
Atlanta, GASkills
- Safety Standards
- Verbal and Written Communication
- Time Management
- Customer Service
- Microsoft Office
- Inbound Customer Service
- Phlebotomy Functions
- Specimen Labeling Procedures
- Data Entry
- Specimen Collection
Certification
- PT - Phlebotomy Technician
Timeline
Customer Service Agent
Concentrix
05.2022 - 06.2023
Phlebotomist
WellStar
04.2018 - 01.2019
Driver
Uber
03.2011 - Current
High School Diploma -
George Washington High School