Alexis Mercado
Vancouver,WA
Summary
Accomplished professional with strong understanding of payroll procedures and tax regulations. Proficient in using multiple payroll software programs with knack for quickly learning new systems. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships.
Overview
7
7
years of professional experience
Work History
Payroll Specialist
Zoomcare
09.2023 - Current
- Assist employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Coordinate with HR personnel to verify accuracy and completeness of employee files for new hires and terminations.
- Verify and submit timekeeping information for accurate and efficient payroll processing.
- Manage garnishments, levies, and support orders in accordance with legal requirements, reducing company liabilities.
- Conduct regular audits of payroll data to identify discrepancies and ensure compliance with federal regulations.
- Prepare quarter-end and year-end reports for W-2 audits to ensure accuracy and timeliness in tax filing.
- Conduct regular reconciliations of general ledger accounts related to payroll transactions for accurate financial reporting purposes.
Sr Payroll Coordinator
Banfield
07.2019 - 09.2023
- Processed biweekly payroll for over 20,000 employees across multiple states.
- Processed payroll data and tax set up including multi-states, localities, and school districts
- Streamlined payroll processing by implementing efficient systems and procedures.
- Monitored and maintained employee records, including new hires, terminations, and salary changes
- Conducted audits and reconciliation of payroll records to ensure accuracy
- Responded to employee inquiries regarding payroll, benefits, and tax related issues
- Assisted in training and mentoring new payroll coordinators
- Ensured compliance with federal, state, and local tax regulations by staying current on changes and updates.
Commercial Recruiter
Aerotek
11.2018 - 05.2019
- Conducted personal interviews, skills testing, reference checks and background investigations
- Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
- Presented job opportunities to qualified candidates and negotiated contract terms
- Coached candidates through client interview processes
- Streamlined communication between candidates and hiring managers, leading to higher satisfaction on both sides.
HR Assistant
NW Packing
07.2017 - 11.2018
- Assisted with hiring, training, and onboarding process of new employees as well as yearly compliance training for all employees and managers
- Maintained accurate employee files and records in compliance with company policies
- Processed weekly and bi-weekly hourly payroll for all Union and Non-Union employees
- Developed training materials to facilitate consistent onboarding experiences for new hires across departments.
- Supported managers in addressing employee relation issues, providing guidance on conflict resolution techniques.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
Education
Bachelor of Arts - Social Sciences, Personnel Psychology & HR Management
Washington State University
Vancouver, WALanguages
Spanish
Timeline
Payroll Specialist
Zoomcare
09.2023 - Current
Sr Payroll Coordinator
Banfield
07.2019 - 09.2023
Commercial Recruiter
Aerotek
11.2018 - 05.2019
HR Assistant
NW Packing
07.2017 - 11.2018
Bachelor of Arts - Social Sciences, Personnel Psychology & HR Management
Washington State University
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