Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alexis Mercado

Collinsville

Summary

Hardworking team player knowledgeable about dining operations and beverage services. Always willing to go above and beyond to serve guests quickly and exceed expectations.

Overview

3
3
years of professional experience

Work History

Food Runner

Chili's
Nacogdoches
10.2024 - Current
  • Delivered food to guests in a timely manner while following safety protocols.
  • Collaborated with management team on ways to improve service levels within the restaurant.
  • Communicated with chefs regarding potential menu changes or specials for the day.
  • Resolved customer complaints quickly and efficiently while adhering to company policies.

Digital Shopper

Walmart
Nacogdoches
07.2024 - 09.2025
  • Provided technical support for customers who encountered issues while shopping online.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Assisted teammates with daily tasks during peak periods.
  • Greeted customers and answered product or service questions.

Solar Sales Representative

Boost
Visalia
04.2024 - 07.2024
  • Developed sales strategies to increase market share and maximize profits.
  • Analyzed customer feedback surveys to determine areas for improvement in product offerings or services.
  • Resolved customer complaints in a timely manner while maintaining positive relationships.
  • Assisted in training new employees on proper sales techniques as needed.

Barista

Starbucks
Longview
07.2022 - 07.2023
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Operated cash registers to process customer payments.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.

Education

BBA - Marketing Management And Research

Stephen F. Austin State University
Nacogdoches, TX
05-2027

Skills

  • Market research
  • Data analysis
  • Customer engagement
  • Sales strategies
  • Social media marketing
  • Time management
  • Customer support
  • Product knowledge
  • Problem-solving
  • Active listening
  • Fluent bilingualism
  • Teamwork and collaboration

Languages

Spanish
Native/ Bilingual

Timeline

Food Runner

Chili's
10.2024 - Current

Digital Shopper

Walmart
07.2024 - 09.2025

Solar Sales Representative

Boost
04.2024 - 07.2024

Barista

Starbucks
07.2022 - 07.2023

BBA - Marketing Management And Research

Stephen F. Austin State University

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