Alexis Nanthanong
Napa,United States
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Behavior Technician
Burnett Therapeutic Services, Inc
10.2024 - Current
- Devised problem-solving methods such counseling and homework assignments to improve clients' quality of life.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Conducted therapeutic group sessions about life events and experiences with clients, establishing both short- and long-term goals.
- Encouraged clients to develop work skills and participate in social, recreational and therapeutic activities to enhance interpersonal skills or develop social relationships.
Server Captain
Elaine Bell Catering
07.2021 - Current
- Delivered exceptional customer service, serving food and beverages at venues and catering events while anticipating and exceeding guest needs
- Assisting management and personnel in setting up the logistics of an event
- Assigning team members appropriate responsibilities
- Training new team members
- Played a pivotal role in event success by efficiently setting up and breaking down banquet and bar areas, ensuring a seamless guest experience
Staffing Coordinator
Elaine Bell Catering
07.2022 - 08.2023
- Managed candidate evaluation process, conducting interviews to assess qualifications and potential fit
- Drive employee engagement by managing schedules, responsibilities, and fostering a positive work culture
- Bridge skill gaps through targeted training programs, enhancing overall staff performance
- Align staffing needs with business objectives, reviewing resumes, conducting interviews, and selecting top-tier candidates to meet organizational requirements.
Front Desk Receptionist
College of Southern Idaho
05.2016 - 04.2019
- Managed visitor reception, upheld punctuality standards, and actively participated in quality documentation and student financial aid processes
- Maintained smooth operations through diligent data recording, communication logs, and shift transitions
- Enhanced department efficiency by collaborating with registration, admissions, and leveraging technology
- Guided students in optimizing decisions on grants, student loans, and scholarships to maximize benefits
- Offered clear, strategic advice on course choices, academic progression, and potential career pathways.
Education
Bachelor of Science - Psychology
Idaho State University
Pocatello, Idaho05.2024
Associates in Liberal Arts & Sciences - undefined
College of Southern Idaho
Twin Falls, Idaho05.2019
Skills
- Training and mentoring
- Adaptability
- Manage employee relations
- Conflict Resolution
- Emotional Intelligence
- Behavioral Management
- Therapeutic communication
- Clerical skills
- Student advisement
- Multitasking Abilities
Certification
- Copywriting Masterclass, Educate, 12/2023
- Social/ Behavioral Research, CITI Program Certificate, 08/2022
- RBT - Registered Behavior Technician
Languages
Spanish
Limited Working
Timeline
Behavior Technician
Burnett Therapeutic Services, Inc
10.2024 - Current
Staffing Coordinator
Elaine Bell Catering
07.2022 - 08.2023
Server Captain
Elaine Bell Catering
07.2021 - Current
Front Desk Receptionist
College of Southern Idaho
05.2016 - 04.2019
Associates in Liberal Arts & Sciences - undefined
College of Southern Idaho
- Copywriting Masterclass, Educate, 12/2023
- Social/ Behavioral Research, CITI Program Certificate, 08/2022
- RBT - Registered Behavior Technician
Bachelor of Science - Psychology
Idaho State University
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