ALEXIS NEELY
FORT LAUDERDALE,USA
Summary
Proactive, detail-oriented individual with experience in healthcare and medical aesthetics. Committed to enhancing patient well-being and delivering exceptional care in a professional medical setting.
Overview
6
6
years of professional experience
Work History
MEDICAL OFFICE COORDINATOR
Shino Bay Cosmetic Dermatology
Fort Lauderdale, FL
11.2024 - Current
- Coordinate front office operations and patient scheduling for cosmetic dermatology services.
- Provide concierge-level service to high-profile clientele, ensuring confidentiality and comfort.
- Manage patient communications, appointment confirmations, and follow-ups.
- Received, recorded and filed medical payments by check, cash, and credit card.
PATIENT RESOURCE SPECIALIST
Ponte Vedra Plastic Surgery Center
Ponte Vedra Beach, Florida
01.2024 - 10.2024
- Applies administrative knowledge and courtesy to explain procedures and services to patients.
- Schedule new and established patients for appointments with Surgeons, APPs/Nurse Practitioners and Estheticians. (Ex. Cosmetic and Non-Cosmetic procedures).
- Process payments using credit cards, maintaining accurate records of transactions towards surgery procedures and products.
- Organize patient records and insurance eligibility to facilitate patient information for storage and retrieval.
- Follow HIPAA protocols to safeguard confidentiality of patient records.
SERVER/BARTENDER
Cantina Louie
Atlantic Beach, Florida
01.2020 - 01.2024
- Provided exceptional client service in a high-volume, fast-paced setting to uphold sanitation standards and maintain POS accuracy.
INDEPENDENT CONSULTANT/CONTRACTOR
First-Aid Beauty Skincare
Jacksonville, Florida
11.2020 - 01.2022
- Independent sales representative assigned to market products in ULTA and Sephora Stores.
- Evaluate client skin conditions and discuss anticipated results. Followed by recommending skincare products such as cleansers, moisturizers, and treatments suited for customer individual needs.
- Promoted sales and trained store staff on First-Aid Beauty products.
- Represented additional cosmetic brands including Moroccan Oil, St. Tropez, Zoeva Cosmetics and Diva Curl.
Education
Highschool Diploma - Dance
Douglas Anderson School of Arts
Jacksonville, FL08.2019
Skills
- Client Consultation & Skin Analysis
- Retail Sales & Product Education
- HIPAA Compliance & Patient Confidentiality
- OSHA Safety Training - General Industry
- Patient Scheduling & Insurance Verification
- Practice Management & CRM Software: Microsoft Office, NextTech, NextPatient, Hubspot, MyMedLeads, Klara, Alle, Aspire
Timeline
MEDICAL OFFICE COORDINATOR
Shino Bay Cosmetic Dermatology
11.2024 - Current
PATIENT RESOURCE SPECIALIST
Ponte Vedra Plastic Surgery Center
01.2024 - 10.2024
INDEPENDENT CONSULTANT/CONTRACTOR
First-Aid Beauty Skincare
11.2020 - 01.2022
SERVER/BARTENDER
Cantina Louie
01.2020 - 01.2024
Highschool Diploma - Dance
Douglas Anderson School of Arts