Alexis Newhouse
Wichita,KS
Summary
Motivated individual with a passion for delivering excellent customer service, and building relationships. Very detail oriented and skilled in active listening, communication, and teamwork.
Overview
28
28
years of professional experience
Work History
Managing Member
Ironoke Restoration
Benton, KS
01.2017 - Current
- Part time office management, employee operations, and project design.
- Specialize in working closely with clients and vendors in the selection of quality materials and design concepts that blend seamlessly with their home, office or gallery from conception through completion.
- Responsible for assisting with the direction and vision of the business, as well as day-to-day operations including maintaining client records and billing.
Branch Office Administrator Trainee
Edward Jones
El Dorado, KS
10.2024 - 04.2025
- Managed daily office operations to ensure efficient workflow and support financial advisors.
- Coordinated client meetings and maintained accurate scheduling for advisors and clients.
- Streamlined administrative processes, enhancing office efficiency through improved organization.
- Developed and implemented training programs for new staff on office procedures and systems.
Executive Assistant
Justice for All
Wichita, KS
01.2003 - 01.2019
- Various positions over the years included front office staff, research staff, fundraising, grant writer and executive assistant
- Duties and roles included, but not limited to, front office/customer service, donation/data records, incoming/outgoing mail, data entries and reports, fundraising, grant writing, research and executive assistant duties.
Customer Service Representative
Southwest Paper Company
Wichita, KS
01.2000 - 01.2003
- Customer service position taking phone orders, and in person orders for office or facility supplies.
- Duties included order entry, coordination with sales and warehouse teams, knowledge of the available products, handling return tickets, and ensuring customer satisfaction for every client.
Call Center Customer Service Representative
Bank of America
Wichita, KS
01.1998 - 01.1999
- Duties included incoming customer calls regarding banking questions, account service requests, and account solutions within a call center.
Skills
Exceptional client support
Relationship building
Communications proficiency
Effective listening
Results oriented
Collaboration
Daily operations
Accurate data entry
Time management
Collaboration skills
Timeline
Branch Office Administrator Trainee
Edward Jones
10.2024 - 04.2025
Managing Member
Ironoke Restoration
01.2017 - Current
Executive Assistant
Justice for All
01.2003 - 01.2019
Customer Service Representative
Southwest Paper Company
01.2000 - 01.2003
Call Center Customer Service Representative
Bank of America
01.1998 - 01.1999