Alexis Ober
Wilton Manors,FL
Overview
5
5
years of professional experience
Work History
Service Clerk
Ford Norris
11.2024 - 08.2025
- Managed cash register efficiently, maintaining accuracy in all financial transactions throughout each shift.
- Greeted customers and helped with product questions, selections, and purchases.
- Responded to inquiries from callers seeking information.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Medical Assistant
MedStar Health
02.2022 - 11.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Patient Service Representative
MyEyeDr
05.2021 - 10.2021
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verified insurance eligibility and coverage for patients.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Managed patient registration process, confirming data accuracy and completeness.
Medical Assistant
Mian Family Medicine
02.2020 - 05.2021
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
- Improved clinical workflow with introduction of electronic health records system.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected pertinent data and calculations to aid physician in interpreting results.
Education
GED -
Dundalk High School
Dundalk, MDSkills
- Cash handling expertise
- Complaint handling
- Product and service sales
- Administrative support
- HIPAA compliance
- Patient scheduling
- Customer service
- Time management
- Leadership
Timeline
Service Clerk
Ford Norris
11.2024 - 08.2025
Medical Assistant
MedStar Health
02.2022 - 11.2024
Patient Service Representative
MyEyeDr
05.2021 - 10.2021
Medical Assistant
Mian Family Medicine
02.2020 - 05.2021
GED -
Dundalk High School