Overview
Work History
Education
Skills
Timeline
Generic

Alexis Ober

Wilton Manors,FL

Overview

5
5
years of professional experience

Work History

Service Clerk

Ford Norris
11.2024 - 08.2025
  • Managed cash register efficiently, maintaining accuracy in all financial transactions throughout each shift.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Responded to inquiries from callers seeking information.
  • Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.

Medical Assistant

MedStar Health
02.2022 - 11.2024
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.

Patient Service Representative

MyEyeDr
05.2021 - 10.2021
  • Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
  • Verified insurance eligibility and coverage for patients.
  • Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
  • Filed and maintained patient records in accordance with HIPAA regulations.
  • Managed patient registration process, confirming data accuracy and completeness.

Medical Assistant

Mian Family Medicine
02.2020 - 05.2021
  • Conducted patient follow-up calls to monitor treatment progress and answer any questions.
  • Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
  • Improved clinical workflow with introduction of electronic health records system.
  • Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Collected pertinent data and calculations to aid physician in interpreting results.

Education

GED -

Dundalk High School
Dundalk, MD

Skills

  • Cash handling expertise
  • Complaint handling
  • Product and service sales
  • Administrative support
  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Time management
  • Leadership

Timeline

Service Clerk

Ford Norris
11.2024 - 08.2025

Medical Assistant

MedStar Health
02.2022 - 11.2024

Patient Service Representative

MyEyeDr
05.2021 - 10.2021

Medical Assistant

Mian Family Medicine
02.2020 - 05.2021

GED -

Dundalk High School

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Alexis Ober