Alexis Palacios

Rotating Control Device Service Technician

• Ensure the proper functionality of rotating control equipment prior to deployment at rig locations, maintaining high operational standards.
• Work closely with company and rig personnel to identify their operational needs, ensuring they are equipped with the necessary tools and equipment to optimize performance. Building and maintaining strong professional relationships with client representatives, enhancing collaboration and overall workflow.
• Navigate challenging weather conditions to reach rig sites, demonstrating resilience and adaptability in various environments.
• Oversee the maintenance and operation of high and low-pressure holding bowls, valves, test plugs, bearings, and power units, ensuring equipment reliability and safety.

Tubular Running Service Hand

• Conducted casing tubing operations at rig locations, focusing on efficiently cleaning and inserting pipe into boreholes.
• Utilized tongs, powered by a power unit, to torque pipes together, ensuring secure connections.
• Employed air slips and hand slips for pipe detainment as needed, while implementing centralizers to maintain pipe alignment during insertion.
• Managed the use of shock collars and backup tongs throughout the operational process, ensuring adherence to safety and quality standards.

Customer Service Associate

• Delivered exceptional customer service by assisting customers with their needs, including locating and retrieving online orders to ensure satisfaction.
• Conducted inventory counts and adjustments to maintain accurate stock levels and optimize inventory management.
• Utilized the System 5° software to efficiently track item locations and ensure proper accounting of products on the sales floor and in overstock areas.
• Completed forklift and manlift training and obtained licensing to safely move large items, including appliances, sheds, shingles, and trusses, enhancing operational efficiency.