Alexis Paliszewski
Northville,MI
Summary
Insurance Account Manager with four years of experience in personal lines and one year of experience in commercial lines. Recognized for being organized, detail-oriented, and a fast learner. Proficient in Microsoft Office Programs, PDF-XChange Editor, and Salesforce.
Overview
9
9
years of professional experience
Work History
Account Manager
Ally Financial Inc.
Detroit, MI
03.2024 - Current
- Oversees 40 accounts in multiple states including Missouri, Kansas, and Illinois.
- Obtains necessary data for renewals and ensures accurate application completion.
- Creates certificates of insurance and ID cards.
- Addressed billing and policy service queries promptly.
- Supports sales team efforts to maintain and grow client base.
- Ensures document organization aligns with compliance standards.
Dental Assistant
Canton Pediatric Dentistry
Canton, MI
02.2023 - Current
- Documented patient records during procedures and added notes taken to treatment chart.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Monitored inventory levels of all dental supplies in order to ensure adequate stock was available, and placed monthly supply order.
- Educated parents on proper oral hygiene techniques for children.
- Assisted the dentist in protective stabilization of patients.
Account Manager
Amanda Ross State Farm
Plymouth , MI
11.2018 - 01.2023
- Responded to inquiries and explained product features and service advantages to potential customers.
- Ensured that all required documents are properly filled out before submission.
- Explained coverage options to potential policyholders, answering questions or concerns.
- Developed a customer service strategy to ensure the highest level of satisfaction.
- Identified cross-selling opportunities among existing customers.
- Provided advice on financial planning and insurance policies.
- Exceeded company sales goals for new policies.
- Maintained accurate records of client information in CRM software system.
- Monitored clients' insurance coverages to ensure changing needs were met.
- Processed applications and paperwork related to policy issuance or renewal.
Part-Time Key Holder
Justice Tween Brands
Canton, MI
08.2016 - 12.2018
- Trained, managed and motivated employees to promote professional skill development.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Developed strategies for increasing customer loyalty programs participation rates.
- Performed daily opening and closing duties such as cash register operations, daily reports and bank deposits.
- Verified accuracy of shipments against purchase orders upon delivery.
- Greeted customers, answered questions and provided assistance with customer inquiries.
Seasonal Lead Cashier
Ulta
Canton, MI
08.2017 - 12.2017
- Managed the checkout process by monitoring long lines and calling additional staff if needed.
- Maintained work area and kept cash drawer organized.
- Ensured accuracy of all transactions by verifying prices, quantities, discounts.
- Helped customers find specific products, answered questions, and offered product advice.
- Monitored team performance on an ongoing basis to ensure adherence to standards.
Education
Certificate of Completion - Dental Assisting
Ross Medical Education Center
Canton, MI08-2023
High School Diploma -
Michigan Virtual Charter Academy
Homeschool07-2017
Skills
- Client relationship management
- Insurance product knowledge
- Time management
- Attention to detail
- Records management
- Problem solving
- Billing
- Office management software
License and Certificates
Property and Casualty License
11/2018 - Current
Life and Health License
02/2019 - Current
Dental Radiology Certification
1/2024 - Current
Timeline
Account Manager
Ally Financial Inc.
03.2024 - Current
Dental Assistant
Canton Pediatric Dentistry
02.2023 - Current
Account Manager
Amanda Ross State Farm
11.2018 - 01.2023
Seasonal Lead Cashier
Ulta
08.2017 - 12.2017
Part-Time Key Holder
Justice Tween Brands
08.2016 - 12.2018
Certificate of Completion - Dental Assisting
Ross Medical Education Center
High School Diploma -
Michigan Virtual Charter Academy
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