ALEXIS PALMER
The Colony,TX
Summary
Results-driven Operational Risk & Compliance professional with 6+ years of experience across financial services and retail operations, specializing in risk identification, internal controls, and regulatory compliance. Proven ability to strengthen operational processes, mitigate risk exposure, and support audit readiness.
Overview
8
8
years of professional experience
Work History
New Accounts Specialist (Risk & Compliance Focus)
Ally Bank
Lewisville, TX
01.2023 - Current
- - Execute account onboarding processes in compliance with KYC, AML, and CIP standards
- - Identify and escalate compliance risks and discrepancies
- - Support risk mitigation strategies and process improvements
- - Train new hires on compliance protocols and procedures
Operations Supervisor (Retail Operations, Risk & Controls)
Living Spaces (Furniture Retailer)
Frisco, TX
01.2021 - 01.2023
- - Managed operations in high-volume furniture retail environment
- - Ensured compliance with cash handling and internal controls
- - Conducted audits and reconciliations for financial accuracy
- - Mitigated risks related to inventory, transactions, and processes
- - Oversaw large-ticket transactions and financing processes
Business Consultant (Contract – Major Banking Client)
AMP Business Consulting
01.2018 - 01.2021
- - Conducted risk assessments and control evaluations
- - Supported regulatory compliance and audit readiness
- - Developed policies and internal control frameworks
- - Implemented process improvements to reduce risk
Education
High School Diploma - undefined
Centennial High School
undefined
Collin College
Skills
- Operational Risk Management
- Regulatory Compliance
- Internal Audits
- Process Improvement
- Financial Controls
- Training & Leadership
Timeline
New Accounts Specialist (Risk & Compliance Focus)
Ally Bank
01.2023 - Current
Operations Supervisor (Retail Operations, Risk & Controls)
Living Spaces (Furniture Retailer)
01.2021 - 01.2023
Business Consultant (Contract – Major Banking Client)
AMP Business Consulting
01.2018 - 01.2021
High School Diploma - undefined
Centennial High School
undefined
Collin College