Alexis Panther
Summary
Skilled bartender specializing in drink preparation and exceptional customer service. Demonstrated success in enhancing guest experiences and building customer loyalty through strong relationship management. Proven track record of maintaining high standards in a fast-paced environment.
Overview
3
3
years of professional experience
Work History
Bartender
Va Bene Italian Restaurant-Wine and Martini Bar
Phoenix, AZ
06.2024 - 04.2026
- Utilized knowledge of bar and menu options to craft drinks and provide tailored food recommendations.
- Cultivated welcoming atmosphere for all guests through active customer engagement.
- Coached new bartenders on drink preparation and upselling techniques to enhance service quality.
- Effectively multitasked within fast-paced environment.
- Fostered strong relationships with colleagues through clear and open communication.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Bartender
Dirty Blonde Tavern
Phoenix, Arizona
06.2024 - 04.2025
- Created and served customized cocktails and beverages to enhance patron experience.
- Addressed customer complaints promptly and professionally, ensuring satisfaction and loyalty.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Collaborated with diverse coworkers to achieve shared goals and resolve product and service-related issues.
Bartender
Bleachers Bar & Grill
Phoenix, AZ
11.2022 - 06.2024
- Maintained composure during peak hours, delivering excellent customer service to guests.
- Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
- Planned and coordinated special events that increased customer attendance and enhanced revenue.
- Collaborated with security staff to resolve customer conflicts and ensure a safe environment.
- Studied industry trends to inform planning of bar menu and development of new drink recipes.
Education
High School Diploma -
Mountain Pointe High School
Phoenix, AZ05-2011
Skills
- Beverage preparation
- POS operation
- Alcohol regulation
- Upselling techniques
- Event coordination
- Customer relationship management
- Exceptional customer service
- Multitasking skills
Timeline
Bartender
Va Bene Italian Restaurant-Wine and Martini Bar
06.2024 - 04.2026
Bartender
Dirty Blonde Tavern
06.2024 - 04.2025
Bartender
Bleachers Bar & Grill
11.2022 - 06.2024
High School Diploma -
Mountain Pointe High School