Alexis Parnell

• Provide every guest with assistance upon entering the store through merchandise selection and completion of purchase.
• Build and establish positive relationships with guests, cast members and supervisors.
• Collaborate with store managers to determine best placement for merchandise displays.
• Merchandise Relief Coordinator and Trainer

Duties entail:

• Acting as a liaison to the Guest Experience Managers and Statused Coordinators within the area.
• Assisting in training and facilitating the roll out of any new policies that are vital for cast to know.
• Reaching out to neighboring departments to improve guest satisfaction and help one another maintain a smooth park operation.
• Listening to inquiries and concerns that both guests and cast present and determine a solution that is beneficial to both the company and its guests.
• Prioritizing responsibilities to cast that are tailored to promote productivity and efficiency.

• Trained new cast members on the restaurant's opening, closing and mid-shift duties as well as the restaurant's policies and procedures.
• Coordinated optimal guest relations from initial contact through final check-out while maintaining an enthusiastic and positive attitude.
• Managed cash register operations using POS system.

• Engaged with consumers and encouraged them to sign up for Nike memberships by discussing the many benefits and rewards that are available exclusively to Nike members.
• Assisted in setting up store displays so they were aesthetically pleasing to consumers in order to enhance their shopping experience.
• Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.

• Provided every guest with assistance upon entering store through merchandise selection and completion of purchases.
• Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.

Disney College Program Fall Advantage

• Coordinated with fellow staff and chefs as needed to promote a welcoming and comfortable dining experience for guests.
• Acquired extensive knowledge of restaurant policies, food safety and appropriate restaurant regulations.

Disney College Program Spring Advantage

• Worked at 64 merchandising locations within Walt Disney World.
• Maintained a very friendly and welcoming persona while always solving for “yes”.