Alexis Paul
Victor,MT
Summary
I am a customer-focused Eyewear Specialist with 4 years of experience meeting client vision needs and embracing store's business goals. Empathetic professional with exceptional listening skills resulting in long-term customer relationships. I am a highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. I have experience with customer service, multitasking and time management abilities. I am devoted to giving every customer a positive and memorable experience and I am skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Licensed Optician
Costco
Missoula, MT
08.2017 - Current
- Provided accurate measurements and fittings for customer eyeglasses.
- Instructed customers on proper care and maintenance of their eyewear.
- Evaluated customer vision needs to select appropriate lenses and frames.
- Maintained inventory of contact lenses, spectacle frames, sunglasses, and accessories.
- Assisted customers in selecting the most suitable eyewear based on individual lifestyle needs.
- Repaired broken frames or replaced damaged lenses as necessary.
- Processed payments and prepared invoices for completed sales transactions.
- Ensured compliance with safety regulations related to optical equipment use.
- Compiled patient records using electronic health record software systems.
- Dispensed contact lenses accurately according to doctor's prescriptions.
- Collected customer measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance and pantoscopic tilt.
Education
High School Diploma -
Lewis And Clark High School
Spokane, WA06-2013
Skills
- Optical Measurements
- Optical dispensing
- Optical Equipment Maintenance
- Ocular anatomy knowledge
- Lab Ordering
- Progressive Lenses
- Eyewear Adjustments
- Frame Selection
- Multifocal Lenses
- Pupil Distance Measurement
- Customer Service
- Product Upselling
- Computer Skills
- HIPAA Compliance
- Insurance Billing
- Attention to Detail
- Team Collaboration
- Multitasking
- Relationship Building
- Frames adjustment
- Frame Repair
- Organizational Skills
- Certified Optician (ABO)
- Written Communication
- Problem-solving aptitude
- Decision-Making
- Optical Needs Assessment
- Professional Demeanor
Certification
- ABO and NCLE Licensed
Timeline
Licensed Optician
Costco
08.2017 - Current
High School Diploma -
Lewis And Clark High School