Alexis Pedder
Fall River,MA
Summary
Accomplished Recovery Specialist with a proven track record at SSTAR, adept in case documentation and offering exceptional communication skills. Excelled in delivering compassionate patient care, significantly improving patient well-being. Skilled in mental health awareness and healthcare regulations, ensuring high standards of care and compliance.
Overview
9
9
years of professional experience
Work History
Recovery Treatment Assistant
Bridgewater State Hospital
Bridgewater, MA
05.2024 - Current
- Prepared and delivered meals to patients, assisting with feeding when necessary.
- Disinfected tools, equipment and surfaces between patients.
- Answered patient inquiries and provided information about healthcare services.
- Coordinated with other healthcare professionals to provide patients with comprehensive care.
- Completed necessary reports and documentation on time and to specifications.
- Completed half hour checks on patients for their well being
- Answered phone calls and sent patients to outside visits.
- Reported any changes in patients behavior
Recovery Specialist
SSTAR
Fall River, MA
10.2022 - 09.2023
- Maintained and updated records through dedicated digital database.
- Charted on each patient daily.
- Treated clients and families with respect and dignity.
- Assisted in development of therapeutic activities for patients.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
- Took patient blood pressure and pulse rate, reporting findings in health charts.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Participated in patient education, helping to reinforce concepts and treatment plans.
Delivery Driver
Uber Eats
Boston, MA
06.2022 - 11.2022
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Delivered food to customer doorsteps and business offices.
Crew Trainer
McDonald's
Fall River, MA
12.2021 - 10.2022
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Set positive example for team members by providing high-quality, efficient service.
- Maintained current knowledge of all team position requirements.
- Mentored junior employees to improve performance, food safety, and customer service.
- Taught new team members correct procedures for all areas of operations.
Crew Member
McDonald's
Fall River, MA
04.2016 - 06.2020
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Became familiar with products to answer questions and make suggestions.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Accurately operated cash register to process customer payments.
Education
High School Diploma -
Atlantis Charter School
Fall River, MA06.2019
Skills
- Case Documentation
- Substance Abuse Knowledge
- Mental health awareness
- Progress Monitoring
- Healthcare regulations
- Written Communication
- Excellent Communication
- Task Prioritization
- Time Management
- Organizational Skills
- CPR/AED
Timeline
Recovery Treatment Assistant
Bridgewater State Hospital
05.2024 - Current
Recovery Specialist
SSTAR
10.2022 - 09.2023
Delivery Driver
Uber Eats
06.2022 - 11.2022
Crew Trainer
McDonald's
12.2021 - 10.2022
Crew Member
McDonald's
04.2016 - 06.2020
High School Diploma -
Atlantis Charter School