Alexis Pedersen
Lima,OH
Summary
Demonstrated success in enhancing service delivery through diligent data review and effective time management. Skilled in fostering trust and achieving favorable outcomes, significantly improving operational workflows and client satisfaction.
Overview
6
6
years of professional experience
Work History
Probate Investigator
Allen County Juvenile Court
08.2024 - Current
- Documented findings and prepared detailed reports.
- Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings.
- Substantiated validity and admissibility of evidence and preserved data integrity for court hearings.
- Conducted interviews with witnesses and clients.
Coordinator
CASA of Allen County
03.2024 - Current
- Entered data, generated reports, and produced tracking documents.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
Detention Officer
Allen County Juvenile Court
04.2022 - Current
- Created and maintained positive relationships with inmates to build rapport and trust.
- Maintained a safe environment for inmates and staff through effective communication and adherence to established protocols.
- Inspected jail conditions and took action to rectify problems in order to meet state and federal regulations for health and safety.
- Took custody of prisoners from arresting officers to begin processing into detention facility.
Caseworker
Allen County Children Services
04.2023 - 03.2024
- Implemented evidence-based practices in casework interventions, enhancing overall effectiveness of service delivery.
- Assessed needs of each client and recommended appropriate services and resources.
- Assessed and evaluated clients' needs, determined eligibility for services, and developed individualized plans.
- Advocated on behalf of clients in legal proceedings, securing favorable outcomes in numerous cases.
Sales Associate
Bath & Body Works
06.2019 - 02.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
Bath High School
LimaBachelors Of Applied Science - Criminal Justice Administration
Franklin University
Columbus, OH12.2022
Skills
- Detailed report writing
- Ethical and honest
- Due diligence
- Data review
- Microsoft
- Time management
- Risk assessment
Timeline
Probate Investigator
Allen County Juvenile Court
08.2024 - Current
Coordinator
CASA of Allen County
03.2024 - Current
Caseworker
Allen County Children Services
04.2023 - 03.2024
Detention Officer
Allen County Juvenile Court
04.2022 - Current
Sales Associate
Bath & Body Works
06.2019 - 02.2022
Bath High School
Bachelors Of Applied Science - Criminal Justice Administration
Franklin University
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