Alexis Perez
Medical Assistant
San Antonio,TX
Summary
Hardworking Administrative Medical Assistant with 16+ years of experience in busy medical facilities. Dedicated to patient care and committed to maintaining excellent customer service both with the patient population and my colleagues. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.
Overview
17
17
years of professional experience
13
13
years of post-secondary education
Work History
Administrative Medical Assistant
Shannon Clinic
San Angelo, TX
11.2019 - Current
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Managed office logistics by scheduling appointments and maintaining files.
- Registered and verified patient records before triage with most up-to-date information.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
Administrative Medical Assistant
University Health System
San Antonio, TX
11.2017 - 11.2019
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Scheduled patient appointments and followed up with reminder phone calls.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Registered and verified patient records before triage with most up-to-date information.
Administrative Medical Assistant
Shannon Clinic
San Angelo, TX
02.2009 - 11.2017
- Scheduled patient appointments and followed up with reminder phone calls.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Registered and verified patient records before triage with most up-to-date information.
- Received and routed laboratory results to correct clinical staff members.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
Patient Service Representative
Esperanza Clinic
San Angelo, TX
04.2005 - 02.2009
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Managed multiple tasks and met time-sensitive deadlines.
- Confirmed appointments, communicated with clients and updated client records.
- Corresponded with clients through email, telephone or postal mail.
Education
High School Diploma -
Central High School
San Angelo, TX 08.1997 - 05.1998
Medical Assistant Certification
Shannon Clinic
San Angelo, TX 08.2017 - 08.2018
Nursing Assistant Certification - NA8489030
Baptist Memorial Hospital
San Angelo, TX 07.2007 - 03.2019
Skills
Patient Scheduling
Records management
Patient care and confidentiality
Medical terminology knowledge
Administrative support
Timeline
Administrative Medical Assistant
Shannon Clinic
11.2019 - Current
Administrative Medical Assistant
University Health System
11.2017 - 11.2019
Medical Assistant Certification
Shannon Clinic
08.2017 - 08.2018
Administrative Medical Assistant
Shannon Clinic
02.2009 - 11.2017
Nursing Assistant Certification - NA8489030
Baptist Memorial Hospital
07.2007 - 03.2019
Patient Service Representative
Esperanza Clinic
04.2005 - 02.2009
High School Diploma -
Central High School
08.1997 - 05.1998