Alexis Perez
Moses Lake,WA
Summary
Experienced scheduler driven to optimize procedures and improve productivity. Offering 3 years of administrative and customer service experience. Able to assist with various dental procedures. Hands-on training in dental radiography and chairside assisting. Quick learner and successful in building relationships with coworkers and patients.
Overview
10
10
years of professional experience
Work History
Scheduler/Dental Assistant
Lakeside Dental
04.2019 - Current
- Coordinated appointment scheduling to ensure smooth patient flow.
- Utilized scheduling software to optimize appointment management.
- Demonstrated excellent problem-solving skills when faced with scheduling conflicts or last-minute changes, finding solutions that satisfied both patients and providers alike.
- Reduced no-show rates with timely appointment reminders and confirmation calls.
- Greeting patients; collecting co-pays,Verifying insurance coverage and reviewing estimates.
- Managed a high call volume, prioritizing tasks to provide exceptional customer service in a fast-paced environment.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Dental Assistant
Moses Lake Pediatric Dentistry
04.2018 - 03.2019
- Educated parents on preventative measures such as proper brushing techniques, flossing habits, and nutritional choices that contribute positively to their child''s oral health.
- Help dentists perform exams,take x-rays and apply sealants, child prophy and updating patient charts.
- Maintained a clean, safe environment in the treatment rooms, adhering to stringent sterilization protocols.
- Knowledge of pediatric dental growth and development.
Barista
Espresso De Cafe
07.2015 - 03.2018
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Education
Central Washington School Of Dental Assisting
Wenatchee, WA06-2016
High School Diploma -
Moses Lake High School
Moses Lake, WA06-2015
Skills
- Cross-training capabilities
- Appointment scheduling
- Strong work ethic
- Effective multitasking
Timeline
Scheduler/Dental Assistant
Lakeside Dental
04.2019 - Current
Dental Assistant
Moses Lake Pediatric Dentistry
04.2018 - 03.2019
Barista
Espresso De Cafe
07.2015 - 03.2018
Central Washington School Of Dental Assisting
High School Diploma -
Moses Lake High School
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