Dedicated Health Services Specialist with 4+ years of experience, excelling in insurance verification and appointment scheduling. Proven ability to enhance patient satisfaction through strong communication and professionalism. Proficient in eClinicalWorks and committed to maintaining HIPAA compliance, ensuring accurate documentation and efficient patient care.
Accurately checks in patients, verifies insurance, adjusts provider schedules, schedules appointments, determines visit costs and assists back office as needed.
Accurately checked in patients, answered phones with proper etiquette, scanned IDs and verified insurance coverage for patients, made sure patients filled out proper paperwork for the appointment and collected past due or current patient balances.
Performed patient care on a wide variety of patients such as toileting, bathing, changing, feeding, burns/wound care, vital signs and glucose testing.
Accurately checked in patients, answered phones with proper etiquette, scanned IDs and verified insurance coverage for patients, made sure patients filled out proper paperwork for the appointment and collected past due or current patient balances.
Performed patient care on a wide variety of patients such as toileting, bathing, changing, feeding, wound care, vital signs and glucose testing.