Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alexis Petersen

San Antonio

Summary

Dedicated Health Services Specialist with 4+ years of experience, excelling in insurance verification and appointment scheduling. Proven ability to enhance patient satisfaction through strong communication and professionalism. Proficient in eClinicalWorks and committed to maintaining HIPAA compliance, ensuring accurate documentation and efficient patient care.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Health Services Specialist

CommuniCare Health Centers
02.2024 - Current

Accurately checks in patients, verifies insurance, adjusts provider schedules, schedules appointments, determines visit costs and assists back office as needed.

Coordinator Customer Service

South Texas Radiology Imaging Centers
05.2023 - 05.2024

Accurately checked in patients, answered phones with proper etiquette, scanned IDs and verified insurance coverage for patients, made sure patients filled out proper paperwork for the appointment and collected past due or current patient balances.

Patient Care Technician

Methodist Hospital Main
12.2022 - 03.2023

Performed patient care on a wide variety of patients such as toileting, bathing, changing, feeding, burns/wound care, vital signs and glucose testing.

Coordinator Customer Service

South Texas Radiology Imaging Centers
08.2021 - 12.2022

Accurately checked in patients, answered phones with proper etiquette, scanned IDs and verified insurance coverage for patients, made sure patients filled out proper paperwork for the appointment and collected past due or current patient balances.

Patient Care Technician

Methodist Hospital Metropolitan
04.2020 - 04.2021

Performed patient care on a wide variety of patients such as toileting, bathing, changing, feeding, wound care, vital signs and glucose testing.

Education

Certificate - Medical Billing And Coding

Lamson Institute
San Antonio, TX
05-2021

High School Diploma -

Judson Senior High School
Converse, TX
05-2019

Skills

  • eClinicalWorks
  • HIPAA compliance
  • Insurance verification expertise
  • Professionalism and ethics
  • Documentation accuracy
  • Medical billing
  • Appointment scheduling efficiency
  • Medical coding
  • Healthcare policy
  • Medical terminology proficiency
  • Strong communication
  • Proficient in typing 85 WPM

Certification

  • Licensed CNA - 02/2019-02/2021
  • BLS Certified Provider - 12/2022 (In Renewal)
  • Certified Medical Billing and Coding Specialist - 06/2021 to Present

Timeline

Health Services Specialist

CommuniCare Health Centers
02.2024 - Current

Coordinator Customer Service

South Texas Radiology Imaging Centers
05.2023 - 05.2024

Patient Care Technician

Methodist Hospital Main
12.2022 - 03.2023

Coordinator Customer Service

South Texas Radiology Imaging Centers
08.2021 - 12.2022

Patient Care Technician

Methodist Hospital Metropolitan
04.2020 - 04.2021

Certificate - Medical Billing And Coding

Lamson Institute

High School Diploma -

Judson Senior High School
Alexis Petersen