Hi, I’m
Alexis Piza
Summary
Dedicated Security Supervisor skilled in providing exceptional security monitoring, knowledge of surveillance protocols and CCTV equipment. Focused and detail-oriented with proven history of mitigating risks and utilizing reasoned decision-making in high-pressure situations. Determined to grow in the company and improve in all aspects
Overview
3
years of professional experience
1
Certification
Work History
Allied Universal Security Services
Security Supervisor
07.2023 - 11.2023
Job overview
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Conducted regular patrols of facility to detect and deter security threats.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Responded swiftly to security incidents and effectively resolved security issues.
- Kept team compliant with security protocols and appearance standards.
- Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
- Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
- Accomplished multiple tasks within established timeframes.
- Trained personnel on security best practices, protocols and procedures.
- Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated employee performance and coached and trained to improve weak areas.
- Mentored newly hired employees on operating equipment and safety and introduced sites training manual to use for reference.
Allied Universal Security Services
Security Dispatcher
01.2023 - 11.2023
Job overview
- Review cctv for any event or theft going on or in progress
- Operated multi-line telephone system, prioritized calls and initiated appropriate action based on incident type and importance.
- Operated and monitored fire alarm and security CCTV systems to maintain building safety.
- Leveraged two-way radio or telephone to dispatch security officers or other personnel.
- Tracked dispatch call activity to verify timely response and document assistance provided or task completed.
- Prepared detailed incident reports to facilitate appropriate follow-up.
- Received emergency and non-emergency calls to dispatch security service and medical assistance.
- Access control for contractors and or vendors
- Contacted police, fire and ambulance in emergency situations to coordinate proper response.
- Studied building floor plans to give directions and provide accurate information.
- Patrolled assigned areas to provide guest assistance while remaining alert for suspicious circumstances or individuals.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Responded quickly to emergency situations to assess and deflect issues.
- Monitored CCTV cameras and alarm systems for security breaches.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Investigated suspicious activities and persons to maintain security of premises.
Allied Universal
Unarmed Security Officer
06.2022 - 10.2022
Job overview
- Observe front employee entrance and make sure no phones or blades and company items go in or out of facility
- Inspect cargo while applying gps to trucks and entering all info on tablets- high value loads
- Completed full building and grounds patrols to spot and investigate concerns.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Issued access cards to authorized personnel to monitor access points.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Usgi upland group
Unarmed Security Officer
02.2022 - 06.2022
Job overview
- Advising Transients to relocate off property
- Directed guests around building and answered accessibility questions.
- Completed full building and grounds patrols to spot and investigate concerns, including looking for homeless encampments inside abandoned building
- Prevented crimes through careful observation and investigation of suspicious and unusual behavior.
- Reported fires, medical emergencies and criminal activity to authorities to receive prompt response and attention.
- Examined doors, windows and gates to verify security.
Securitas Security Services Inc. USA
Hospital Security Officer
10.2020 - 12.2021
Job overview
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked all baggage using X-ray machines, metal detectors and Garrett wands.
- checked in ambulance companies and truck numbers when they would arrive to trauma bay
Skills
- Security (3 years)
- First aid & CPR
- Interviews
- Skilled in Conflict Resolution
- Access Systems and Patrol
- CCTV Experience
- Fluent in Spanish
- Daily Incident Reporting
- Relationship Building and Management
- Team Leadership
- Dispatch
- Skilled Public Speaker
Certification
- guard card (current) expires on 8/31/2025
- First Aid Certification
- CPR Certification
Work Authorization
Authorized to work in the US for any employer
Personal Information
Relocation: Anywhere
Timeline
Security Supervisor
Allied Universal Security Services
07.2023 - 11.2023
Security Dispatcher
Allied Universal Security Services
01.2023 - 11.2023
Unarmed Security Officer
Allied Universal
06.2022 - 10.2022
Unarmed Security Officer
Usgi upland group
02.2022 - 06.2022
Hospital Security Officer
Securitas Security Services Inc. USA
10.2020 - 12.2021
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