Alexis Polkinghorn
UW Health
CROSS PLAINS
2
Certifications
5
years of professional experience
CCS-certified Health Information Access Specialist and Medical Coder I managing 150+ outside medical record requests per week, chart updates, and coding 100+ outpatient visits per week across Neurology, Wound/Burn, Podiatry, Internal Medicine, OBGYN, Cardiology, and related specialties. Supports data integrity by entering medical information accurately, answering phones, and assisting patients and staff at the front line. Contributes to workflow changes by helping implement new guidelines, AI coding programs, and updated 5+ training documents per month.
Work History
Health Information Access Specialist/ Medical Coder I
2 Years 10 Months- Maintain 98% accuracy across completed accounts while supporting top proficiency standards in daily coding work.
- Track 150 outside records requests weekly to support upcoming patient appointments and timely chart access.
- Process outside medical records for upcoming visits, organizing documents to support complete and compliant patient charts.
- Enter medical information into patient charts with care, protecting data integrity and keeping records current.
- Provide front-line phone support to patients and staff, answering questions and directing requests efficiently.
- Code outpatient visits across Neurology, Wound/Burn, Podiatry, Internal Medicine, OBGYN, and Cardiology specialties.
- Support new workflows for updated guidelines and AI coding programs, and improve training documents for team use.
Intake Coordinator
2 Years 7 Months- Processed 30 patient files weekly to keep intake records current and organized.
- Maintained and updated patient files, establishing new accounts with accurate intake documentation.
- Coordinated communication between staff and assigned tasks to keep daily workflows moving smoothly.
- Verified insurance eligibility with carriers and completed Medicare credentialing paperwork for patient intake.
Education
Associate's Degree - Health Information Technology
- Dean's List Fall Semester, 2025
- Dean's List Spring Semester, 2026
- Honor Roll Spring Semester 2025
- Honor Roll Fall Semester, 2025
- Honor Roll Spring Semester, 2026
- Raising Chargers Scholarship Recipient
Skills
Registered health information technician certification
Certified coding specialist certification
Health information technology associate degree
Medical record retrieval
Medical records compliance
Outpatient medical coding
ICD-10-CM coding
Code sequencing
Coding accuracy
Coding compliance auditing
Patient chart documentation
Electronic health record data entry
Workflow documentation
Interdepartmental communication
Phone support
CPT coding
Encoder software
Coding audit response
Clinical documentation improvement
Medical necessity review
PHI confidentiality
Release of information
Audit trail review
ICD-10-PCS coding
Certification
Registered Health Information Technician (RHIT)
Timeline
Health Information Access Specialist/ Medical Coder I
UW Health
01.2024 - CurrentRead More
Intake Coordinator
Transitions at Home
05.2021 - 12.2023Read More
Southwest Wisconsin Technical College
Associate's Degree from Health Information Technology
Read More