Alexis Quinones
Radcliff,KY
Summary
Accomplished General Manager at Domino's Pizza, adept in supply chain management and staff supervision, led significant business growth through strategic planning and operational excellence. Fostered customer relationships, enhancing retention. Demonstrated expertise in financial administration and loss prevention, setting a high standard for team performance and efficiency.
Overview
5
5
years of professional experience
Work History
General Manager
Domino's Pizza
02.2020 - 04.2023
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed budget implementations, employee evaluations, and contract details.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
Server
Osaka
08.2019 - 02.2020
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Upsold high-profit items to enhance sales numbers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Team Leader
McDonald's
03.2018 - 08.2019
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Promoted high standerds through personal example to help each member understand expected behavious and standards.
- Reviewed, implemented and updated company records related to team activities for future reference.
- Assisted in recruitment to build team of top performers.
Education
GED -
GED.com
Fayetteville, NC07.2019
Skills
- Supply Chain Management
- Financial Administration
- Business Development
- Customer Retention
- Customer Relationship Management
- Staff Supervision
- Expense Control
- Loss Prevention
Timeline
General Manager
Domino's Pizza
02.2020 - 04.2023
Server
Osaka
08.2019 - 02.2020
Team Leader
McDonald's
03.2018 - 08.2019
GED -
GED.com