Emre Dursun

Hours Per Week: 60- 70

Supervisor(s): Jay Cakir (631) 877- 8807

Ricardo Ruiz (631) 404- 2600

• Leadership & Management: Directed daily operations, including staff management, inventory control, and customer service to ensure efficient and profitable store performance.
• Staff Supervision: Hired, trained, and supervised a team of employees, fostering a positive work environment and encouraging high performance and customer satisfaction.
• Financial Oversight: Managed financial operations including budgeting, forecasting, payroll, and cash handling, consistently meeting or exceeding sales targets and maintaining a healthy profit margin.
• Customer Service: Ensured excellent customer service by maintaining high standards for food quality, order accuracy, and prompt delivery times, leading to increased customer loyalty and repeat business.
• Operational Efficiency: Implemented best practices for inventory management and waste reduction, optimizing resource use and minimizing costs.
• Compliance & Safety: Ensured compliance with all health and safety regulations, and maintained a clean and safe working environment, earning consistently high health inspection scores.

Hours Per Week: 10- 15

Supervisor: Eren Dursun (631) 949-4798

• Load Boards & Booking Loads: Utilized load boards to identify and secure freight opportunities, efficiently booking loads that aligned with the company’s operational capabilities and goals.
• Broker Communication & Negotiation: Contacted brokers to negotiate rates and secure favorable terms for transportation services, maximizing profitability while maintaining strong relationships with partners.
• Routing & Scheduling: Coordinated and scheduled routes for a fleet of [X] trucks, optimizing delivery times and minimizing fuel costs while ensuring timely pickups and deliveries.
• Driver Communication: Served as the primary point of contact for drivers, providing real-time updates, addressing issues on the road, and ensuring adherence to schedules.
• Load Management: Assigned loads based on driver availability, route efficiency, and customer requirements, balancing operational demands with driver preferences and safety regulations.
• Customer Service: Liaised with customers to confirm delivery schedules, provide status updates, and address any service issues, ensuring high levels of customer satisfaction.
• Compliance & Safety: Monitored compliance with DOT regulations and company policies, ensuring all drivers followed legal and safety protocols, including Hours of Service (HOS) rules.
• Problem Resolution: Quickly and effectively resolved any logistical challenges, such as traffic delays, vehicle breakdowns, or delivery issues, minimizing disruptions to service.

Hours Per Week: 20 Remote

Supervisor: Jamie Rogers (469) 967- 1149

• Load Sales & Negotiation: Actively sold available loads to carriers, negotiating rates and terms to ensure mutually beneficial agreements while maximizing profit margins.
• Carrier Relationship Management: Developed and maintained strong relationships with carriers, understanding their needs and preferences to match them with suitable loads.
• Load Matching & Allocation: Matched available loads with appropriate carriers based on factors such as route, capacity, and equipment type, ensuring efficient and timely transportation.
• Market Analysis: Monitored market trends and rate fluctuations to optimize pricing strategies and remain competitive in the marketplace.
• Communication & Coordination: Served as the liaison between carriers and shippers, ensuring clear communication regarding load details, schedules, and any changes or issues that arose.
• Problem Solving: Quickly addressed and resolved any challenges related to load acceptance, carrier performance, or route issues, minimizing disruptions and ensuring client satisfaction.
• Documentation & Compliance: Managed all necessary documentation and ensured compliance with industry regulations, including proper load tracking and reporting.