Howard Sims
Austin,TX
Summary
Adept individual with more than 10 years assisting food service companies. Determined and experienced in building excellent rapport with others, providing inventory support and working on multiple projects simultaneously.
Overview
12
12
years of professional experience
Work History
Sr. Assistant General Manager
Rainbow Pizza Llc, Dba: Domino's Pizza
03.2020 - Current
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Developed and managed employee schedules, balancing individual requests and requirements with business needs.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Conducted weekly staff meetings to motivate staff members, address concerns, and questions, plan improvements and evaluate progress toward goals.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Personal Shopper
Instacart
04.2018 - 03.2020
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
Assistant Manager
AusTex Pizza Llc. Dba: Domino's Pizza
09.2015 - 04.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Assistant Manager
Pizza Hut
05.2012 - 08.2015
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
History
Bowling Green State University
Bowling Green, OHHigh School Diploma -
Shaw High School
East Cleveland, OH06.1989
Skills
- Event Planning
- Office Equipment Troubleshooting
- Office Administration
- Mail Distribution
- Data Entry
- Schedule Coordination
- Fast Learner
- Basic Mathematics
Accomplishments
- Achieved 4.5 Star inspection average through effectively managing store operations.
Timeline
Sr. Assistant General Manager
Rainbow Pizza Llc, Dba: Domino's Pizza
03.2020 - Current
Personal Shopper
Instacart
04.2018 - 03.2020
Assistant Manager
AusTex Pizza Llc. Dba: Domino's Pizza
09.2015 - 04.2018
Assistant Manager
Pizza Hut
05.2012 - 08.2015
History
Bowling Green State University
High School Diploma -
Shaw High School
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