Summary
Affiliations
Accomplishments
Work History
Education
Work Availability
2019 -2020 food retail Career Gap
Quote
Skills
Timeline
Generic
PETER IRVING GREEN

PETER IRVING GREEN

HARRISBURG,PA

Summary

Seasoned Manager with 27 years of extensive retail and management experience. Efficient and industrious individual dedicated to optimizing customer satisfaction. Recognized for commitment to reversing any downward trends with training programs and team support.

Affiliations

  • United States Navy Reserve, HR Personnel 1983 to 1989

Accomplishments

  • Business Development: - Ensured Domino's franchisee viability and profitability. Established and maintained customer relationships on a daily basis. Increased sales revenue by 0.88% within 2.5 years. Averagely received 4 to 5 star food ratings increase from zero prior.

Work History

General Manager

Domino's Pizza dba Lewisburg Pizza LLC
Harrisburg, PA
2020.11 - 2023.08
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Cultivated interpersonal skills by building positive relationships with others.

Trainer Lead

Chewy Fulfillment
Mechanicsburg, PA
03.2020 - 10.2020
  • Worked flexible hours across night, weekend and holiday shifts.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Skilled at working independently and collaboratively in a team environment.

Customer Service Clerk / Driver Trainer/ Inventory Member

Panera Bread Co-American Bakery Cafe Restaurant
Camp Hill, PA
08.2017 - 07.2019
  • Cross-Trained new drivers on store procedures helping generate $4000 delivery sales weekly
  • Updated routes in real time to decrease delivery times by 3%
  • Coordinated daily dispatching of all drivers
  • Distributed local discount ads
  • Conducted outside business interviews resulting in 18 new customers, generating 11% of team revenue
  • Cultivated relationships with customers to impact loyalty, boosting customer satisfaction ratings 37%

Store Assistant General Manager

Giant Food Stores-95 Year Startup Owned By Ahold
Harrisburg, PA
05.2015 - 03.2017
  • Managed 35 team members across 5 departments, resulting in $12 million increase in annual revenue
  • Coached meat, seafood, deli, bakery managers to develop product marketing strategy resulting in seasonal sale increases, associate recognition in district publication ad
  • Monitored key performance indicators to evaluate sales, profit, payroll budgets, inventory turn performance
  • Developed targeted improvements resulting in decreased shrink loss of .75% from over 1.2.%
  • Resolved gas pump customer overcharge resulting in recoup of $23,000 of potential losses

Assistant Store Manager

Walmart - Multinational Chain Of Hypermarkets
HARRISBURG, PA
06.2005 - 03.2015
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Created and maintained safe and secure work environments for employees.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Education

Archtectual Technology - Architecture

City College of New York
New York, NY
08.1982 - 11.1983

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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2019 -2020 food retail Career Gap

Transitional period worked for FedEx Office store, as well as, various ride share jobs with Uber, Grubhub and Doordash

Quote

Teachers open the door, but you must enter by yourself.
Zen proverb

Skills

  • Project Planning
  • Labor Cost Controls
  • Program Development
  • Safety Assurance
  • Employee Scheduling
  • Market Analysis
  • Profit and Loss Accountability
  • Client Account Management
  • Staff Development
  • Food Preparation and Safety

Timeline

General Manager

Domino's Pizza dba Lewisburg Pizza LLC
2020.11 - 2023.08

Trainer Lead

Chewy Fulfillment
03.2020 - 10.2020

Customer Service Clerk / Driver Trainer/ Inventory Member

Panera Bread Co-American Bakery Cafe Restaurant
08.2017 - 07.2019

Store Assistant General Manager

Giant Food Stores-95 Year Startup Owned By Ahold
05.2015 - 03.2017

Assistant Store Manager

Walmart - Multinational Chain Of Hypermarkets
06.2005 - 03.2015

Archtectual Technology - Architecture

City College of New York
08.1982 - 11.1983

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PETER IRVING GREEN