Alexis Ramirez Izaguirre
Garner
Summary
Dynamic customer service professional with experience at Walmart, excelling in problem-solving and decision-making. Proven ability to enhance customer loyalty through empathetic complaint resolution and efficient service. Skilled in meeting facilitation and multitasking, consistently achieving high levels of customer satisfaction in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Home Team Associate
Walmart
04.2024 - 07.2024
- Contributed to team success by completing jobs quickly and accurately.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Sandwich Artist
SUBWAY®Restaurants
05.2023 - 08.2023
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Collaborated with team members to maintain a smooth workflow during busy hours.
Education
Cyber Security - Cyber Security
Wake Technical Community College
Raleigh, NC06-2027
High School Diploma -
Garner Magnet High School
Garner, NC06-2024
Skills
- Meeting facilitation
- Decision-making capacity
- Customer service
- Problem-solving
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Home Team Associate
Walmart
04.2024 - 07.2024
Sandwich Artist
SUBWAY®Restaurants
05.2023 - 08.2023
Cyber Security - Cyber Security
Wake Technical Community College
High School Diploma -
Garner Magnet High School
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