Summary
Overview
Work History
Education
Skills
Timeline
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Alexis Ray

Cookeville,TN

Summary

Dynamic professional with a proven track record at Amazon, enhancing employee performance through effective training and feedback. Skilled in problem-solving and customer service, I foster a collaborative environment that boosts morale and reduces turnover. Adaptable and dependable, I thrive in fast-paced settings while ensuring compliance and operational efficiency.

Overview

5
5
years of professional experience

Work History

Csl

Mapco Express
07.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Learning Ambassador

Amazon
12.2023 - Current
  • Adapted teaching approaches based on feedback from peers and supervisors enabling continuous growth as a Trainer.
  • Encouraged learning-driven workplace atmosphere, significantly reducing employee turnover rates.

Boosted employee performance and confidence by providing regular constructive feedback and coaching.


Traveled to California to assist with launching two new buildings by training New hires and working with management by providing them with safety training and setting up work stations to run efficiently without issues.


Assistant General Manager

Popeyes Chicken
05.2022 - 12.2023
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Resolved problems promptly to elevate customer approval.
  • Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
  • Managed team schedule with for coverage needs and individual strengths.
  • Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.

CSL

Mapco Express
06.2022 - 11.2022

Working the cash register

Keeping the store clean inside and out.

Assisting with another store to cover shifts when needed

Learning Ambassador

Amazon
07.2020 - 03.2022

I worked on the dock unloaded and loaded truck


Safety checks on truck before entering


Trading new hires


Education

GED -

Cookeville High School
Cookeville, TN

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Flexible and adaptable
  • Dependable and responsible
  • Calm under pressure
  • Multitasking Abilities
  • Verbal communication

Timeline

Csl

Mapco Express
07.2024 - Current

Learning Ambassador

Amazon
12.2023 - Current

CSL

Mapco Express
06.2022 - 11.2022

Assistant General Manager

Popeyes Chicken
05.2022 - 12.2023

Learning Ambassador

Amazon
07.2020 - 03.2022

GED -

Cookeville High School