Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Alexis Reed

Alexis Reed

Clarksville,TN

Summary

Passionate Teacher with experience developing and implementing diverse curriculums covering wide range of subjects. Highly skilled at motivating students through positive encouragement and reinforcement of concepts via interactive classroom instruction and observation. Successful in helping students develop strong literacy, numeracy, social and learning skills. And a dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Teacher

Green Hills Child Develpoment
Nashville, TN
05.2022 - Current
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.

Survey Caller

Shift Smart
, TN
03.2022 - Current
  • Originated and cultivated strong relationships with prospective clients by strategizing aggressive outbound calling campaigns.
  • Overcame objections using friendly, persuasive strategies.
  • Evaluated customer relationships to streamline operational efficiencies resulting in highest quality of service.

Daycare Teacher

Over The Rainbow Preschool
Ashland City , Tennessee
04.2020 - 05.2022
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Promoted physical, academic and social development by implementing diverse classroom and outside activities.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.

Customer Service Associate

Petsmart
Nashville, TN
04.2019 - 05.2020
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
  • Developed and actualized customer service initiatives to decrease wait times.

Customer Service Desk Cashier

Cash Saver Grocery Store
Ashland City, Tennerseee
05.2017 - 04.2019
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Counted money in drawers at beginning and end of each shift.
  • Handled approximately daily credit and cash transactions for customers with accuracy and speed.
  • Met customer call guidelines for service levels, handle time and productivity.

Education

High School Diploma -

Cheatham County Central High School
Ashland City
05.2019

Skills

  • Differentiated Instruction
  • Differentiated Learning Techniques
  • Continuous Improvements
  • Responding to Difficult Customers
  • Customer Retention Strategies

Certification

  • Survey Tester, Userfeel
  • Certified Cpr and First aid . Expires 2025

Timeline

Teacher

Green Hills Child Develpoment
05.2022 - Current

Survey Caller

Shift Smart
03.2022 - Current

Daycare Teacher

Over The Rainbow Preschool
04.2020 - 05.2022

Customer Service Associate

Petsmart
04.2019 - 05.2020

Customer Service Desk Cashier

Cash Saver Grocery Store
05.2017 - 04.2019

High School Diploma -

Cheatham County Central High School

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Alexis Reed