Alexis Reed
Charles Town
Summary
Friendly and reliable barista with strong customer service skills and the ability to work efficiently in fast-paced environments. Skilled in preparing quality beverages, handling transactions, and creating positive customer experiences.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista
Battle Grounds Bakery & Coffee
02.2023 - 04.2025
- Prepared and served high-quality beverages in fast-paced environment.
- Operated espresso machines and maintained cleanliness of workstations.
- Assisted in training new baristas on beverage preparation techniques.
- Provided exceptional customer service to enhance guest experiences.
- Managed inventory levels and restocked supplies as needed.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Handled cash transactions accurately, maintaining accountability for daily register balances.
- Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
- Maintained regular and consistent attendance and punctuality.
- Packaged bagels, muffins and other food items for customer purchase.
- Used POS system to accurately enter orders and process payments.
Barista
Sibling Coffee Roasters
08.2023 - 02.2024
- Prepared and served a variety of coffee beverages and pastries to customers.
- Operated espresso machines and brewing equipment with precision and care.
- Managed inventory levels, restocking supplies as needed to ensure smooth operations.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Trained new staff on beverage preparation techniques and customer engagement strategies.
- Developed seasonal beverage recipes that enhanced menu offerings and customer satisfaction.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Education
Business Administration
Shepherd University
Shepherdstown, WV05-2028
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Opening and closing duties
Certification
- Food Handlers, eFoodHandlers - March 27, 2026
Timeline
Barista
Sibling Coffee Roasters
08.2023 - 02.2024
Barista
Battle Grounds Bakery & Coffee
02.2023 - 04.2025
Business Administration
Shepherd University