Alexis Regits
Taylor,MI
Summary
Dynamic Account Manager, with a comprehensive background in Logistics. Offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision- makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer
Overview
7
7
years of professional experience
Work History
Account Manager
AIT Worldwide Logistics
04.2023 - Current
- Assist the onboarding of new customer accounts
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Develop training materials
- Create / maintain SOPs for existing customer accounts
- Evaluating team metrics
- Determine monthly GR goals
- Evaluating freight bills to determine charge back opportunities
- Communicating updates or issues to select suppliers and supply chain management.
Pricing Analyst
AIT Worldwide Logistics
04.2022 - 04.2023
- Monitoring RFQ activity
- Identifying AF rate trends
- Improved pricing strategies by analyzing market trends and competitor pricing data.
- Negotiating rate agreements with International offices/agents.
- Performed ad-hoc analyses as needed to address specific business challenges or opportunities, providing valuable insights for decisionmakers.
International Operations, Team Lead
Ascent Global Logistics
01.2021 - 04.2022
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Implemented process improvements that led to reduced turnaround times for critical tasks without compromising quality.
International Operations, Agent
Ascent Global Logistics
01.2020 - 01.2021
- Processing Incoming HWAF requests.
- Evaluate request needs and qualifications.
- Collecting quotes from company specific providers. Evaluating freight bills for customer cost savings opportunities.
- Monitoring major shipment milestones.
- Communicating updates or issues to select supply chain management.
- Handled and promptly resolved customer complaints to maintain professional relationships.
Domestic Operations, Delivery Assurance Coordinator
Ascent Global Logistics
04.2018 - 01.2020
- Tracked shipment progression, filed documents and maintained communication between clients to manage office activities.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Contributed to business growth by identifying opportunities for process improvement and recommending actionable solutions.
Ford ISA Store Supervisor
Impressions Specialty Advertising
09.2017 - 04.2018
- Improved store efficiency by implementing effective inventory management and product merchandising techniques.
- Increasing net sales beyond the UAW voucher program
- Communicating with the ordering manager via email/telephone for inquiries on custom products and services
- Weekly Banking
- Conducting daily customer sales transactions while coordinating production efforts to meet deadlines.
Education
Supply Chain Management -
University of Michigan
Dearborn, MI05.2028
High School Diploma -
Trillium Academy High School
Taylor, MI06.2015
Skills
- Client Relationship Management
- Issue Resolution
- Team Training
- Import/export requirements knowledge
- Problem-Solving
- Pricing Strategies
- Decision-Making
- Customer Service
Accomplishments
- Cargowise Cerification Liscence (2022)
- ·Graduate of TLC Communications Course (2016)
- Awarded Symposium Honors in Public Speaking (2015)
I am currently attending Dual Language Program to develop my Spanish and obtain Bilingual certification.
References
- Shawn Coleman, AIT Worldwide, Domestic Operations Manager, scoleman@aitworldwide.com, (586) 563-4452
- Lance Hillenbrand, Tradwwin, Trade Compliance Account Manager, lance@lancehillenbrand.com, (734)-309-5710
- Kerry Wendt, Ascent Global Logistics, Director of International Operations, kwendt@ascentlogistics.com, (734) 502-0785
- Anthony Smitherman, Staples Print and Marketing, Department Manager, Tonymichaelsmitherman@gmail.com, (313) 502-0012
Charity community outreach
I am extremely passionate about engaging in my community! I had the opportunity to lead my branch (Detroit) in the AIT Cares Community Outreach Program. In this role, I sought out local volunteer opportunities and coordinated the support of my branch to volunteer in these initiatives. I also participated in the ST Jude Walk / Run 2023 and fundraised $2,000.00 plus for the ST Jude foundation.
Languages
Spanish
Limited Working
Timeline
Account Manager
AIT Worldwide Logistics
04.2023 - Current
Pricing Analyst
AIT Worldwide Logistics
04.2022 - 04.2023
International Operations, Team Lead
Ascent Global Logistics
01.2021 - 04.2022
International Operations, Agent
Ascent Global Logistics
01.2020 - 01.2021
Domestic Operations, Delivery Assurance Coordinator
Ascent Global Logistics
04.2018 - 01.2020
Ford ISA Store Supervisor
Impressions Specialty Advertising
09.2017 - 04.2018
Supply Chain Management -
University of Michigan
High School Diploma -
Trillium Academy High School
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