Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alexis Reyes

Orlando,FL

Summary

Responsible student and hard worker with good judgement and time management. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as diligent and hardworking by my peers. Pleased to make an outstanding contribution to your company.

Overview

4
4
years of professional experience

Work History

PRIVATE PILOT IN AVIATION CANDIDATE

Buiqui Aerospace
  • Improved flight safety by consistently conducting thorough pre-flight inspections and maintaining accurate records.
  • Enhanced communication and coordination with air traffic control by utilizing advanced radio procedures and navigational equipment.
  • Achieved optimal fuel efficiency by diligently planning flight routes, considering factors such as weather patterns and aircraft performance.
  • Ensured passenger comfort during flights, adhering to strict professional standards and providing exceptional in-flight service.

Ramp Agent

Southwest Airlines
08.2023 - Current
  • Streamlined baggage loading process, ensuring timely departure of flights and minimal delays.
  • Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
  • Positioned and towed aircraft from remote locations of airport to designated areas for operation.
  • Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
  • Connected electrical power unit and hoses to aircraft.
  • Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.

RAMP AGENT

JSX
03.2023 - 08.2023
  • Enhanced operational efficiency by conducting thorough pre-flight checks on aircraft for safe takeoffs and landings.
  • Streamlined baggage loading process, ensuring timely departure of flights and minimal delays.
  • Assisted in reducing turnaround times by efficiently managing the unloading and loading of cargo and luggage.
  • Improved customer satisfaction with prompt handling of passenger inquiries and concerns related to baggage and boarding procedures.

COUNTER & RAMP AGENT

Vieques Air Link
06.2021 - 07.2022
  • Provided customer service to airline customers by responding to inquiries, reservations, ticketing, check-in, baggage handling, flight changes/cancellations, lost luggage.
  • organized tickets and cash reports.
  • handled cargo packages.
  • loaded and unloaded passengers and their luggage from aircraft.
  • Escorted passengers to and from aircraft.
  • conducted aircraft marshalling.

CUSTOMER SERVICE AGENT

AVIS Car Rental
07.2020 - 06.2021
  • Enhanced customer satisfaction by efficiently resolving inquiries and addressing concerns.
  • Maintained a high level of professionalism when interacting with customers, ensuring positive experiences.
  • Streamlined communication processes for improved information exchange between customers and team members.
  • Utilized strong problem-solving skills to quickly identify and address customer issues.

Education

ASSOCIATE IN SCIENCE (A.S.) IN AVIATION SCIENCE -

Sistema Universitario Ana G. Méndez
PR, US
12.2021

Skills

  • Fluent in English and Spanish
  • Quick learner
  • Able to work under pressure
  • Excellent communication skills
  • Great at multitasking

Languages

English
Spanish

Timeline

Ramp Agent

Southwest Airlines
08.2023 - Current

RAMP AGENT

JSX
03.2023 - 08.2023

COUNTER & RAMP AGENT

Vieques Air Link
06.2021 - 07.2022

CUSTOMER SERVICE AGENT

AVIS Car Rental
07.2020 - 06.2021

PRIVATE PILOT IN AVIATION CANDIDATE

Buiqui Aerospace

ASSOCIATE IN SCIENCE (A.S.) IN AVIATION SCIENCE -

Sistema Universitario Ana G. Méndez

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Alexis Reyes