Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexis Reynolds

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

9
9
years of professional experience

Work History

Front Desk Manager

Hearthstone Assisted Living
10.2022 - Current

In my current position at the Hearthstone, my responsibilities are as follows:

  • Providing excellent customer service.
  • Assisting with all residents, guest and employee's needs.
  • Ordering supplies on a weekly basis.
  • Hiring and training of new employees.
  • Managing a team of four to six employees at a time.
  • Creating employee schedules, check and submit time sheets to payroll.
  • Creating new SOP's and update old ones.
  • Taking on additional duties and projects from the entire organization and complete them in a timely manner.
  • Assisting with printing, organizing, and mailing statements for the organization.
  • Scheduling for a large portion of the community.
  • Updating community events.

Office Manager

Foulkes James H DDS
03.2020 - 10.2022

While employed at Dr. Foulkes Dental office, my responsibilities were as follows:

  • Oversaw patient schedules.
  • Ensuring insurance eligibility.
  • Filing Insurance claims.
  • Ordering of office and medical supplies.
  • Handling payments from insurance companies and patients.
  • Managing a team of two or more depending on the needs of the office.
  • Creating job postings and conducting interviews.
  • Hiring and training of new employees.
  • Creating employee schedules.

Substitute Teacher

Kelly Educational Staffing
01.2019 - 03.2020

While employed with Kelly Servies my responsibilities were as follows:

  • Taking proper attendance.
  • Creating and adhering to a lesson plan.
  • Administrating tests and homework.
  • Grading and submitting grades to the school councilors.
  • Ensuring all classroom and school rules were followed.
  • Speaking and meeting with parents and creating plans for their children as needed.

Office Manager

Hoosier Heating & Cooling
04.2015 - 04.2017

While employed at Hoosier Heating and Cooling my responsibilities were as follows:

  • Providing excellent customer service.
  • Ordering and organizing equipment as needed.
  • Creating employee schedules.
  • Scheduling installation and consultation appointments.
  • Oversaw retention of customer files and installation records.

Education

Associate of Applied Science - Education

Ivy Tech Community College
Terre Haute, IN
04.2019

High school diploma -

North Vigo High School
Terre Haute, IN
01.2013

Skills

  • Customer Service
  • Problem-solving skills
  • Guest Relations
  • Conflict Management
  • Leadership Qualities
  • Hospitality service expertise
  • Oral and written communications
  • Reception expertise
  • Listening Skills
  • Inventory Oversight
  • Time Management
  • Staff Supervision
  • Shift Scheduling

Timeline

Front Desk Manager

Hearthstone Assisted Living
10.2022 - Current

Office Manager

Foulkes James H DDS
03.2020 - 10.2022

Substitute Teacher

Kelly Educational Staffing
01.2019 - 03.2020

Office Manager

Hoosier Heating & Cooling
04.2015 - 04.2017

Associate of Applied Science - Education

Ivy Tech Community College

High school diploma -

North Vigo High School
Alexis Reynolds