A highly organized and hardworking individual looking for a position to utilize skills and be an asset to the company. A Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
16
16
years of professional experience
Work History
Manager-Document Specialist
ANM Capital LLC
05.2021 - Current
Timely bookkeeping and record keeping for 3 clients.
3 clients currently and expanding.
Carefully reviewed business licenses and various applications and other documents and reports for completeness and accuracy.
Manager
Vapor Rage LLC
11.2014 - Current
Operated day to day managerial tasks for 2 locations.
#1 vape store in Las Vegas with pride in customer service skills.
Human resource tasks include and are not limited to payroll, scheduling, and ensuring employee files are complete and up to date.
Accurate bookkeeping for the business
Knowledge of QuickBooks online
Keeping accurate and up to date business records and completing applications for licensing
Ensuring timely filing of both State and Federal Taxes are completed
Shipping receiving and inventory control
In-house e-liquid manufacturing
Keeping up to date and adhering to Local and federal regulations.
Managed and motivated up to 15 employees to be productive and engaged in work between 2 store locations.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Patient Account Representative
Comprehensive Cancer Centers of Nevada
01.2011 - 08.2016
Submitting claims and appeals for HMO, PPO, Medicare, and Managed Medicare plans
(United Health Care, Aetna, BCBS, Medicare, Humana, AARP, Care More HMO, GHI, Mutual of Omaha)
Attention to detail when submitting claims and patient records
Verified patient benefits with insurance companies
Team player- worked with teams of 3-5 other billers to meet and exceed goals.
Responded to patient, family and external payer inquiries.
Researched billing errors and discrepancies to initiate corrective action.
Maintained accurate records of customer accounts, payments and payment plans.
Entered client details and notes into system for interdepartmental access and review.
Office Manager
Silver State Neurology
04.2008 - 10.2010
Managed office operations while scheduling appointments for department managers.
Managing a team of 3-5 employees, 1 Doctor, 1 Nurse Practitioner, and 1 Physician Assistant
Coordinating schedules for physicians, employees, and support staff
(Diagnostic Testing Technicians)
Verify and confirm patient insurance benefits
Patient scheduling
Submitting insurance authorizations for office visits and procedures
Patient Referrals
Conducting interviews and training of employees and students/externs/new graduates
Maintained and updated filing systems for paper and electronic documents.
Education
Administrative Medical Assistant - Administrative Medical Assistant
Milan Institute
Las Vegas, NV
11.2011
General Education -
Las Vegas High School
Las Vegas, NV
06.2002
Skills
Staff Development
Operations Management
Policy Implementation
Business Administration
Workforce Management
Financial Management
Time Management
Verbal and Written Communication
Performance Evaluations
Staff Management
Team Leadership
References
Nicholas Mullen, (440) 228-2366, Nickey Ceccareli, (702) 435-2952, Terry Ayers, (702) 575-8174, Krystal Shaffer, (702) 378-3494
Extracurricular Activities
Member of Not-for-profit educational re-enactment group since 2009.
Member of All Car Enthusiast, that participated in multiple charity events.
President of Southern Nevada Ram Club, Organizes charity events and other
Timeline
Manager-Document Specialist
ANM Capital LLC
05.2021 - Current
Manager
Vapor Rage LLC
11.2014 - Current
Patient Account Representative
Comprehensive Cancer Centers of Nevada
01.2011 - 08.2016
Office Manager
Silver State Neurology
04.2008 - 10.2010
Administrative Medical Assistant - Administrative Medical Assistant