Alexis Rios
San Jose,CA
Summary
Dynamic and detail-oriented professional with extensive experience in customer service, sales, and event coordination. Bilingual in English and Spanish, I excel at creating welcoming environments and ensuring positive guest experiences. As a Sales Associate at Victoria's Secret, I honed my skills in effective communication and cash handling, providing exceptional service while maintaining attention to detail in transactions. My role as a Server in a family-owned home-based food restaurant service allowed me to further develop my ability to engage with customers and manage operations efficiently.
In addition to my work experience, my volunteer role as an Event Coordinator and Treasurer in high school equipped me with strong organizational and planning skills. I successfully planned school dances, fundraisers, and various events, demonstrating my ability to manage multiple tasks and collaborate with team members. I am adept at problem-solving and am committed to creating seamless experiences for guests, making me a strong candidate for the Night Auditor position at Aimbridge Hospitality. I look forward to utilizing my diverse skill set to contribute to the efficient operations of your hotel while making every guest's stay enjoyable and memorable.
Overview
2
2
years of professional experience
Work History
Sales Associate
Victoria's Secret & PINK
San Jose, CA
11.2025 - Current
- Delivered exceptional customer service, addressing inquiries and enhancing shopping experiences.
- Assisted in maintaining store presentation, ensuring merchandise was visually appealing and well-stocked.
- Executed daily cash handling procedures accurately, contributing to efficient transaction processes.
- Collaborated with team members to achieve store sales goals and improve overall performance.
Server/ Food Vendor
Family-owned Home-based Food Service
San Jose, CA
01.2025 - 10.2025
- Delivered exceptional customer service by efficiently taking and processing orders.
- Assisted in preparing and serving homemade dishes, ensuring quality standards.
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Handled cash and electronic transactions accurately, keeping detailed records of sales and inventory
- Collaborated with kitchen staff to enhance food preparation, menu offerings, and delivery processes.
Event Planner/ Treasurer
Branham High School
San Jose, CA
01.2024 - 01.2025
• Coordinated and executed a wide range of school events like dances and fundraisers, boosting student participation.
• Managed event budgets, ensuring financial transparency and successful outcomes.
• Collaborated with faculty to align events with school goals and enhance school spirit.
• Promoted events through social media and flyers, increasing attendance.
• Led meetings with council members, delegating responsibilities and fostering teamwork to ensure all tasks were completed efficiently and effectively.
• Gathered feedback post-events to improve future planning and student engagement.
Education
Certificate of Technical Studies -
San Jose City College
San Jose, California, CAHigh School Diploma -
Branham High School
San JoseSkills
Customer Service Excellence
Proven ability to provide warm and efficient service, ensuring a positive experience for guests
Attention to Detail
Experience in handling cash transactions and balancing transactions, ensuring accuracy in financial reporting
Effective Communication
Skilled in engaging with customers and resolving inquiries, fostering a welcoming environment for guests
Problem Solving
Ability to address and resolve issues independently, demonstrating resourcefulness and critical thinking
Time Management
Efficiently managed multiple tasks in fast-paced environments, prioritizing responsibilities to ensure smooth operations
Technical Proficiency
Familiarity with computer systems, including spreadsheets and word processing software, enabling effective report creation and data management
Team Collaboration
Worked collaboratively with team members to achieve goals, demonstrating adaptability and teamwork
Safety Awareness
Understanding of the importance of security protocols in maintaining a safe environment for guests and staff
Organizational Skills
Ability to keep accurate records and maintain organized documentation for sales and inventory
Sales and Upselling Techniques
Experience in promoting products and services, which can translate into understanding guest needs and preferences
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Victoria's Secret & PINK
11.2025 - Current
Server/ Food Vendor
Family-owned Home-based Food Service
01.2025 - 10.2025
Event Planner/ Treasurer
Branham High School
01.2024 - 01.2025
Certificate of Technical Studies -
San Jose City College
High School Diploma -
Branham High School