Alexis Robinson Gary
Aiken
Summary
Professional banking specialist prepared for this role with strong focus on customer service, cash handling, and transaction processing. Proven ability to work collaboratively within team to achieve results, adapting to changing needs seamlessly. Reliable, trustworthy, and skilled in communication, problem-solving, and financial accuracy. Consistently delivers exceptional service while maintaining high standards and efficiency.
Overview
12
12
years of professional experience
Work History
Bank Teller
SRP Federal Credit Union
Graniteville, SC
06.2025 - Current
- Handling large cash deposits/withdrawals and issuing cashier's checks or money orders.
- Balancing cash drawer, processing Cash and Check deposits/withdrawals.
- Ensuring all transactions comply with regulations, managing dual-control procedures, and supporting branch audits.
- Sales & Service: Identifying customer needs and referring them to specialized bankers, such as mortgage or commercial lenders.
- Collecting all money data throughout the day is crucial for maintaining accurate records of all transactions. This includes processing specialized items such as cashiers’ checks and money orders. Tracking bank transactions daily for the purpose of recapture.
Administrative Assistant
First Steps
Aiken, SC
12.2023 - 07.2024
- Ensured smooth office operations by performing a variety of clerical and organizational tasks, including answering and directing phone calls, taking dictation, and responding to emails and inquiries
- Supported staff members and enhanced visitor experience by providing information and assistance
Sales Representative
Breezeline-Aiken
SC
09.2020 - 12.2023
- Achieved sales targets by selling products and meeting customer needs using strong communication skills
- Demonstrated effective negotiation skills to close deals and maximize customer satisfaction
- Ensured customer satisfaction by addressing concerns and guiding clients toward optimal buying decisions
- Facilitated wise purchasing decisions by asking targeted questions and understanding client needs
- Recommended best solutions by analyzing customer issues and concerns
Bank Teller
South Carolina State Credit Union
Aiken, SC
12.2019 - 09.2020
- Demonstrated integrity while handling member financial transactions, including deposits, withdrawals, transfers, money orders, loan and bill payments, and checking
- Promoted bank services such as special savings accounts and credit cards to increase product adoption
- Provided accurate information about rates and additional checking accounts to customers
- Maintained accuracy by counting cash, answering phones, filing deposit slips, managing ATM deposits, and balancing numbers daily
- Assisted manager with audits, dual control, and vault balancing to ensure compliance
- Updated and filed records in the system to maintain organized clerical documentation
- Exhibited extreme attention to detail and accuracy with numerical data
Office Administrator/Receptionist
Herrin Enterprise
Ward, SC
01.2016 - 12.2019
- Provided information and assistance to customers via inbound telephone calls to enhance service quality
- Supported office operations by receiving visitors, preparing meeting and training rooms, sorting and distributing mail, preparing contracts, and processing transactions
- Offered business consulting by providing information, advice, and recommendations to help clients achieve objectives and resolve problems
Billing Specialist
WOW Cable-Augusta
GA
11.2014 - 06.2017
- Provided information and assistance to customers via inbound telephone calls, ensuring high-quality service
- Met productivity standards and goals while maintaining the highest level of customer service
- Processed transactions and responded to inquiries about products and services to resolve customer needs
- Recorded customer interactions, details of inquiries, complaints, or comments, and documented actions taken for accurate records
- Utilized computer systems to track, gather information, and troubleshoot customer issues efficiently
- Referred unresolved customer issues to designated call center departments or technicians for resolution
Education
Psychology-Christian Counseling - College
Liberty University
Lynchburg, VA05-2026
Criminal Justice - undefined
Aiken Technical College
Graniteville, SC01-2015
Some College - High school diploma
Aiken High School
Aiken, SC05-2011
Skills
- Order Entry
- Databases
- Communication skills
- Financial Services
- Account Management
- Direct sales
- Cash Handling (10 years)
- Computer Operation
- Phone etiquette
- Data entry
- Front desk
- Attention to detail
- Professionalism and courtesy
- Money handling
- Deposit and withdrawal management
- Cash counting
- Customer relationship development
- Patience and empathy
- Banking
- Microsoft Excel
- Microsoft Outlook
- Analysis skills
- Microsoft Word
- Typing
- Microsoft Powerpoint
- Data Entry
- Customer service
- Inside sales
- Sales
- English
- Administrative Experience
- Bilingual
- Clerical Experience
- Financial services
- Cash register
- Transaction processing
Timeline
Bank Teller
SRP Federal Credit Union
06.2025 - Current
Administrative Assistant
First Steps
12.2023 - 07.2024
Sales Representative
Breezeline-Aiken
09.2020 - 12.2023
Bank Teller
South Carolina State Credit Union
12.2019 - 09.2020
Office Administrator/Receptionist
Herrin Enterprise
01.2016 - 12.2019
Billing Specialist
WOW Cable-Augusta
11.2014 - 06.2017
Criminal Justice - undefined
Aiken Technical College
Some College - High school diploma
Aiken High School
Psychology-Christian Counseling - College
Liberty University