Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alexis Rodriguez

LAS CRUCES

Summary

Compassionate and detail-oriented Case Manager with 9+ years of experience supporting individuals with developmental disabilities through the DD Waiver program. Skilled in person-centered planning, Medicaid compliance, and service coordination to enhance client independence and quality of life. Proven ability to manage complex caseloads, advocate for client rights, and collaborate with interdisciplinary teams to ensure timely, appropriate, and effective support services. Strong knowledge of state and federal regulations, with a commitment to promoting dignity, inclusion, and self-determination.

Overview

8
8
years of professional experience
1
1
Certification

Work History

CNA ADMIN

NEZZY CARE
09.2022 - Current
  • Provided comprehensive case management services to individuals with developmental disabilities enrolled in the Medicaid DD Waiver program.
  • Assessed clients’ needs, developed person-centered service plans, and coordinated supports in accordance with waiver requirements and state regulations.
  • Monitored service delivery through regular contacts, home visits, and interdisciplinary team meetings to ensure quality of care and compliance.
  • Advocated for client rights and access to necessary medical, behavioral, and community-based services.
  • Maintained accurate and timely documentation in compliance with Medicaid standards and agency protocols.
  • Collaborated with service providers, families, legal guardians, and state agencies to ensure continuity of care and promote self-determination.
  • assist individuals with setting up annual all appointments, and medication counts.
  • Attend IDT meetings,and do case notes
  • Participated in annual and quarterly review meetings, reassessments, and audits as required.

Key Skills: Person-Centered Planning | Medicaid Waiver Compliance | Advocacy | Service Coordination | Documentation | Interdisciplinary Collaboration

Direct Support Professional Caregiver

PRS/ANGEL CARE
05.2017 - 05.2022
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained detailed documentation of client progress, daily activities, incidents, and relevant observations to ensure continuity of care across team members.
  • Improved client quality of life by providing assistance with daily living activities such as bathing, grooming, dressing, feeding, toileting assistance.
  • Provided reliable transportation for clients to attend medical appointments, social outings, or other community-based events as needed.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.

Education

Medical Social Work

Las Cruces High School
Las Cruces, NM
08-2026

Skills

  • Patient care
  • Vital signs monitoring
  • Compassion and empathy
  • Person-Centered Planning (PCP)
  • Medicaid Waiver Compliance
  • Developmental Disabilities Support Services
  • Service Coordination & Referral
  • Individualized Service Plan (ISP) Development
  • Behavioral and Mental Health Support
  • Crisis Intervention & De-escalation
  • Client Advocacy
  • Interdisciplinary Team Collaboration
  • Knowledge of State & Federal Regulations (eg, HCBS, CMS guidelines)
  • Electronic Health Record (EHR) Documentation
  • Time Management & Caseload Prioritization
  • Effective Communication with Families & Providers
  • Resource Navigation & Community Integration
  • Cultural Competence & Sensitivity

Certification

  • CNA - Certified Nurse Assistant
  • AWMD Training
  • CPR Certified

Timeline

CNA ADMIN

NEZZY CARE
09.2022 - Current

Direct Support Professional Caregiver

PRS/ANGEL CARE
05.2017 - 05.2022

Medical Social Work

Las Cruces High School