Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexis Rogers

Troy

Summary

Goal-oriented professional effective at dealing with individuals during stressful and confusing situations to address benefits needs and navigate agency structures. Practiced at working with regulatory limits and department standards to handle requirements via email, letter, telephone calls and in person. Passionate about continuous learning and professional development.

Overview

8
8
years of professional experience

Work History

Insurance Agent

American Family Insurance
Madison
01.2023 - Current
  • Greatly improved office operations by reducing backtracking of work through creation of material movement process.
  • Scheduled meetings with prospective clients to discuss available products and services.
  • Responded quickly and accurately to inquiries from clients regarding their coverage plans.

Customer Service Representative

Apple
Cupertino
01.2021 - 01.2023
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Developed strong relationships with customers by providing personalized assistance and support.

CNA

Opp Health And Rehabilitation
Opp
08.2017 - 01.2021
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Reminded patients to take prescribed medications or nutritional supplements.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.

Education

Associate of Applied Science - Paralegal Studies

Enterprise State Community College
Enterprise, AL
05-2025

High School Diploma -

Elba City School
Elba, AL
05-2017

Skills

  • Legal research
  • Contract drafting
  • Regulatory compliance
  • Customer service
  • Client relations
  • Analytical thinking
  • LexisNexis proficiency
  • Conflict mediation

Timeline

Insurance Agent

American Family Insurance
01.2023 - Current

Customer Service Representative

Apple
01.2021 - 01.2023

CNA

Opp Health And Rehabilitation
08.2017 - 01.2021

Associate of Applied Science - Paralegal Studies

Enterprise State Community College

High School Diploma -

Elba City School
Alexis Rogers