Alexis Salsman

• Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
• Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
• Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
• Managed multiple programs at once to deliver patient care

-Triaged patients to the appropriate facilities and arranged transfer for both inpatient direct admissions and emergency department transfers in a level 1 trauma facility, a children’s hospital and a geropsychiatric facility

-Received and delivered patient report to physicians to inquire about acceptance and transfers

-utilized a computer system to arrange transfers, comfortable using multiple systems at one time to deliver patient outcomes

-worked closely with multiple disciplines

-provided excellent customer service over the telephone

-trained new hires and assisted with transition of computer program as an epic super user.

-Worked closely with Bed Board and House Supervisor to ensure patients get to to the appropriate facility

• Triaged and treated high-volume caseload in busy emergency room setting while providing compassionate care for patients and families.
• Reacted efficiently in emergent situations
• Coordinated care and used direct communication with physicians and clinical staff involved in treatment team to deliver effective patient care.
• Trained new RN hires and nurse externs to deliver standards of care and improve overall patient satisfaction.
• Supervised and collaborated with paramedics, LPN's, and CNA's that were involved in patient care.
• Monitored and managed various treatment and care interventions.
• Charted efficiently in electronic medical record.