ALEXIS SANCHEZ
Albert Lea,MN
Summary
Experienced operations leader skilled in optimizing processes and enhancing team collaboration across various sectors. Proven track record in managing transit operations and engineering projects, with a strong focus on safety compliance and quality assurance. Adept at driving operational improvements and mentoring teams to elevate service standards and client satisfaction.
Overview
1
1
Certification
25
25
years of professional experience
Work History
Transit Control Center OCC, Supervisor
RATP Dev Group
Washington, District of Columbia
12.2018 - 04.2026
- Guided dispatchers on train control systems and communication protocols for operational efficiency.
- Monitored rail traffic to ensure optimal routing and timely permit issuance, supporting overall service reliability.
- Supervised on-track work activities, minimizing service impacts during operations.
- Responded to service disruptions by implementing effective recovery plans.
- Validated dispatcher training simulator to enhance operational preparedness and readiness for real scenarios.
- Led system testing to confirm operational readiness of train control SCADA communications, ensuring seamless integration.
General Manager
Stagecoach | Megabus North East
New York, New York
07.2014 - 12.2018
- Managed daily operations of intercity transportation services across the Northeast region.
- Implemented proactive management style, enhancing service quality and operational efficiency.
- Cultivated strong customer relations through outreach initiatives, resulting in improved client satisfaction.
- Identified, selected, and mentored location staff to strengthen team performance.
- Directed safety and training programs, ensuring compliance with contracts and regulations.
- Oversaw budget management, ensuring operational costs aligned with company financial goals.
- Facilitated training programs that enhanced staff skills and elevated service quality.
- Analyzed operational performance data to identify trends and areas for improvement.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Mechanical Project Engineer
Impexsa & Intamin
New York, New York
09.2009 - 07.2014
- Managed project-specific procurement for engineering and production, ensuring timely delivery of materials.
- Coordinated technical monitoring and supervision during installation and commissioning phases.
- Developed quality plans to ensure compliance with industry standards and specifications.
- Monitored adherence to quality standards among suppliers to maintain high-quality output.
- Controlled material and service costs, optimizing budget utilization throughout project lifecycle.
- Secured effective information flow within project organization and with customers to enhance collaboration.
- Produced project-specific documentation, including risk analysis calculations and design verification manuals.
- Oversaw installation processes to ensure compliance with safety protocols and quality standards.
Quality Control Engineer Welding Constructions
Vekoma
Orlando, FL
02.2005 - 08.2009
- Conducted inspections of welded steel structures from external suppliers, ensuring compliance with quality standards.
- Verified material certificates, welding documentation, measurements, and NDT reports for accuracy.
- Inspected diverse steel components including track sections, columns, stairs, and landings.
- Managed MT or UT inspections while performing VT inspections.
- Collaborated with external inspection bodies to uphold regulatory compliance and quality assurance.
- Established and coordinated inspection schedules with purchasing and production teams to align with project timelines.
- Reported findings and submitted proposals to improve quality standards.
Regional Marketing Manager USA
Ferrari North America Inc
Englewood Cliffs, New Jersey
08.2001 - 01.2005
- Led marketing initiatives for assigned dealers, enhancing alignment with brand objectives.
- Developed regional dealer marketing initiatives with KPIs, delivering strategic consultation and support.
- Collaborated with FNA sales and marketing teams to align dealer marketing plans with sales objectives.
- Conducted quarterly dealer visits with regional manager and aftersales business manager for alignment on Ferrari North America vision.
- Coordinated Ferrari North America sponsor partnerships for dealer and national events, ensuring seamless execution.
- Distributed major FNA marketing communications to dealers and addressed inquiries.
- Oversaw Ferrari contact plan to ensure effective communication with dealers. and concierge process to ensure dealer responsibilities were met.
- Monitored dealer activities for compliance with corporate identity and marketing guidelines.
Education
MBA - Mathematics in Finance/MBA
New York University Stern School of Business
New York, NY01-2017
Master of Science - Industrial Engineering, Transportation Systems Mgm
NYU Tandon School of Engineering
New York, NY05-2004
Bachelor of Science - Mechanical Engineering
New York University
New York, NY05-2000
Skills
- Transit operations expertise
- Intelligent transportation systems
- Transit signal priority
- Regulatory compliance
- Asset management systems
- GIS proficiency
- Analytical reporting
- Decision-making skills
- Microsoft Office proficiency
- Leadership and management
- Interdepartmental collaboration
- Communication skills
- Troubleshooting techniques
- Manufacturing process controls
- Operational efficiency
- Customer relationship management
- Problem-solving abilities
- Strategic planning skills
- Safety management practices
- Quality assurance methods
- Project management expertise
- Process optimization strategies
- Attention to detail
- Supplier negotiation skills
- Cost analysis capabilities
- Contract management expertise
- Supply chain optimization strategies
Certification
- Certification in Commercial Motor Vehicle Crash Investigation,
US Department of Transportation Safety Institute - ASME American Society of Mechanical Engineers Certification
- NYU Advanced Certificate in Traffic Engineering
- New York Institute of Technology School of Management Business Administration Managerial Essentials Advance Certification
Accomplishments
- Safety Training Success, Trained 100 employees annually with a 98% compliance rate, enhancing workplace safety standards.
- Cost Efficiency Achieved, Reduced operational costs by 15% in first two quarters, improving company efficiency.
- Exceeded Project ROI, Managed projects worth $5 million, exceeding ROI targets by 30% through strategic planning.
- Service Responsiveness Improved, Refined service response times by 20% through enhanced coordination and communication protocols.
Languages
- English, Advanced
- Portuguese, Advanced
- Spanish, Native
Awards
- Employee of the Year, 2025
- Safety Employee of the Year, 2019
- ASME Honors & Awards Employee of the Year, 2017
Timeline
Transit Control Center OCC, Supervisor
RATP Dev Group
12.2018 - 04.2026
General Manager
Stagecoach | Megabus North East
07.2014 - 12.2018
Mechanical Project Engineer
Impexsa & Intamin
09.2009 - 07.2014
Quality Control Engineer Welding Constructions
Vekoma
02.2005 - 08.2009
Regional Marketing Manager USA
Ferrari North America Inc
08.2001 - 01.2005
MBA - Mathematics in Finance/MBA
New York University Stern School of Business
Master of Science - Industrial Engineering, Transportation Systems Mgm
NYU Tandon School of Engineering
Bachelor of Science - Mechanical Engineering
New York University